Police Community Support Officer Pcsos

2 weeks ago


Cardiff, United Kingdom South Wales Police Full time

**Job Title**: Police Community Support Officer (PCSOs)

**Location**:South Wales (Cardiff)

**Salary**: £21,837 pa rising to £24,156 pa (plus shift allowance and weekend enhancement on completion of training)

**Job type**: Full Time, 37 hours per week.

Police Community Support Officers are at the very heart of our communities performing a vital role linking the local community and police service, ensuring everyone has the support they need.

**Key Information**:
Think you've got what it takes? Here's what else you need to know.
- If you have any technical issues whilst completing the tests, then the decision to reset the test will be at the discretion of South Wales Police. Please note that we can only reset the test once.

Following the completion of the online tests; you will be notified if you have passed or failed. If you pass you will be invited to select an interview date and time.

**The Role**:
Police Community Support Officers (PCSO) are part of the South Wales Neighbourhood Policing Teams who work to the following principles:

- Being visible and accessible in our communities and performing a role that is intelligence and task led.
- Providing targeted communication and engagement with a clear purpose to inform and better understand the needs of our diverse communities.
- Work in partnership to focus on early intervention, prevention and problem solving against predictable and preventable demand.

**Responsibilities**:

- Represent the force and provide a high visible presence to the public and promote Neighbourhood Policing.
- Develop partnerships with providers and suppliers to improve resources and cost effectiveness.
- Provide information to and keep local communities informed and updated.
- Receive & respond to requests, queries and complaints from the public promoting South Wales Police by providing a high visibility and reassuring presence.
- To present a positive image and service to both internal and external agencies and members of the public.
- Individuals are required to effectively engage with internal and external agencies and members of the public at all levels, in order to provide a high quality standard of service.
- Must have a good standard of education to at least GCSE A-C Level, including Maths and English, or be able to demonstrate equivalent skills and abilities.
- Must be able to proactively develop effective working relationships with colleagues, partners and other stakeholders which build rapport, trust and confidence.
- Good communication skills with the ability to listen to others, reason, defuse situations, particularly in confrontational circumstances.
- Must be literate and numerate in order to complete Fixed Penalty Notices and undertake administration accurately.
- Must demonstrate an aptitude to collect and record information accurately.
- Must have sound judgement and be able to appraise situations and information, make decisions and assess priorities.
- Good time management skills with the ability to plan and prioritise own work.

**Desirable**:
Hold a current valid full, clean driving licence

**Additional Info**:



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