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Hospitality Supervisor Full Time Apprentice

5 months ago

St LeonardsonSea, United Kingdom La Bella Vista Full time

The Level 2 Hospitality Team Member Apprenticeship focuses on the
development of ‘hospitality’ skills and knowledge including recognising
customer needs, knowing how to match them to the products and services of
the business and working as part of a team to ensure that every customer feels welcomed and looked after.

Practically in the work place you will be ensuring smooth service at all times. We are a small team so the role will be very diverse - serving customers, managing health and safety, stocking up, ordering, answering the phone etc.

The role is very varied and although hospitality team members tend to
specialise in an area, they have to be adaptable and ready to support team
members across the business, for example during busy periods.

Specialist pathways include:

- Food and Beverage Service
- Serving Alcoholic Beverages
- Food Production
- Housekeeping
- Reception/Front of House

Learners will study the following topics:

- Understanding the Meaning of Hospitality
- Hospitality Behaviors & Personal Conduct
- Customer Service
- Understanding the Business & Product
- Using Technology
- Understanding Legislative Responsibilities
- Communication methods
- Effective Team Work
- Food Hygiene
- Food & Beverage Service Styles & Standards (Food & Beverage Service

pathway only)
- Basic Characteristics & preparation, serving & storage of Alcoholic

Beverages - with specialist skills from either wine, beer or cocktails

**Job Types**: Full-time, Apprenticeship

**Salary**: From £13,585.00 per year

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person