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Ground Operations Trainer: Newcastle Airport

5 months ago

Newcastle upon Tyne, United Kingdom Jet2.com and Jet2holidays Full time

Permanent
- 40 Hours

**Salary**
- Excellent

**Country**
- U.K

**What you will be doing...**

At
- **Jet2holidays** we are all
- **Customer Helpers **responsible for creating memories and ensuring our customers
- **Have a Lovely Holiday**.
- Based at
- **Newcastle Airport**
***and reporting to the
- **Ground Operations Training Supervisor**, the
- **Ground Operations Trainer** will be
- **responsible** for providing classroom
- **training**,
- **support** and
- **coaching** to
- ** Front of House colleagues** in order to ensure they are working and operating in accordance with our
- **safety culture **and
- ** brand **philosophy.
- You will
- ** identify **and
- **analyse **individual
- ** training **and
- **development** needs, making recommendations in line with the
- **Leadership Framework**. You will be responsible for the
- **delivery** of
- **coaching** and
- **support** for all front of house Teams, ensuring training is tailored to individual requirements. As part of the Training Team, you will be responsible for the
- **design** and
- **development** of initial and
- **recurrent** training for all front of house Teams to support them to achieve the highest
- **performance** standards.- **Role Model **behaviours. You will also have some
- **experience **of
- **coaching** and/or
- ** knowledge **as well as be able to
- **engage** and
- **influence** others. You will be
- ** passionate **about
- ** training **and
- **developing** others and be able to engage with the Front of House Teams.**What Can We Offer You?**

We offer our valued colleagues a range of benefits including:
- Generous Discretionary Profit Share Scheme
- Annual pay review
- Free Car Parking
- Free Uniform
- Contributory pension scheme
- 3 x Salary Life Assurance
- 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
- Option to buy and sell annual leave
- Cycle to Work Scheme
- Career progression opportunities
- Access to Mental Health First Aiders
- Employee Assistance Programme including professional counselling
- Recommend a Friend scheme (£250 for successful referrals)
- Many retail discounts on - travel and leisure, health, and wellbeing, eating out, shopping and lifestyle

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases.
- Help us to send our all-important customers on holiday with
- _Jet2holidays_**Division**

**Careers With Us**
- Airline

**Careers Dept**
- Operations

**Careers Team**
- Ground Operations - Central Support

**Business Area**
- Ground Operations Uk

**Team**
- Ground Ops Training UK