Galileo / Amadeus Trained - Senior Business Travel

6 months ago

Birmingham, United Kingdom TravelPerk Full time

**Senior Business Travel Consultant - Night shift (Fully Remote) - UK based ONLY**

We are TravelPerk: a scaling unicorn valued at $1.3billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.

Over the past few years, we've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired, and Selected among the Top 100 Most Loved Workplaces in the UK We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.

TravelPerk are innovators. During the last year we have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare to FlexiPerk and of course GreenPerk we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come in

**Schedules**:
4 overnight shifts: Friday, Saturday, Sunday and either a Thursday or Monday dependent on business needs between the hours of 1900pm - 0800pm

Working hours : 37.5hrs per week (4 days per week) Including bank holidays

Fully Remote - You need to be based in the UK.

**Responsibilities**:

- To provide 7-star service to our customers
- To be able to solo-work with no supervision using your own initiative
- To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner.
- Provide an excellent service via communications with customers and accuracy of bookings
- To be aware of and act in accordance with all Company Quality Standard and Procedures.
- Providing clients with suitable travel options and suggestions of the best way to meet their requirements.
- Arranging all travel from flights, to car hire to hotels etc
- Be involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website.
- Proactively maintaining relationships with clients at all times.
- Helping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised.
- Processing responses to clients within the companies agreed service level agreements.
- To actively get involved in the process operated by the company and make suggestions on possible improvements.
- To be part of the team and actively help and assist colleagues as needed.
- To carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required
- To assist and help colleagues with their queries & questions unsupervised and offer solutions.
- To support the Team Leader at all times.
- To ensure all service level agreements are met before completion of shift.
- To actively maintain the GDS Queues.
- To mentor and actively support more junior members of the team

**Must haves**:

- **Expert knowledge of the Galileo or Amadeus Travel Booking systems (Flights, hotels, Trains, Car rental)**:

- Previous experience as a Business Travel Consultant
- A good communicator, well organized and used to working to tight deadlines while under pressure.
- A positive and professional telephone manner.
- Confident in interacting with clients and suppliers on the telephone.
- Be proactive and take ownership of customer queries/complaints
- Able to use one's own initiative to overcome problems.
- Be flexible towards work requests and completing other tasks.

**What do we offer?**
- Competitive compensation, including equity in the company.
- Generous vacation days so you can rest and recharge.
- Health perks such as private healthcare or gym allowance, depending on location.
- "Flexible compensation plan" to help you diversify and increase the net salary.
- Unforgettable TravelPerk events, including travel to one of our hubs.
- A mental health support tool for your well-being.
- Exponential growth opportunities.
- VolunteerPerk - We offer 16 paid hours per year that you can use to give back to society by volunteering for a charity of your choice.
- "Work from anywhere" in the world allowance of 20 working days per year.

English is the official language at the office. Please submit your resume in English if you choose to apply.

At TravelPerk we believe that diversity adds incredible value to our teams, our products, and our culture. We don't just accept differences—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place regardless of race, religion, gender, sexual orientation, national origin, disability or age.

  • Business Travel Consultant

    3 weeks ago

    Birmingham, United Kingdom C&M Travel Recruitment Full time

    Business Travel Consultant - Required for this Global Business Travel Company who are expanding their UK team . They are looking for experienced Business Travel Consultants who have experience using Amadeus, Galileo or Sabre to work on mixed and dedicated accounts working on shifts Mon-Fri 8.30am-6pm and offer a salary up to £28,000 dependent on experience...

  • Senior Business Travel Expert

    3 weeks ago

    Birmingham, Birmingham, United Kingdom TravelPerk S.L. Full time

    TravelPerk S.L. is a hyper-growth SaaS platform offering companies a one-stop-shop for booking, managing and reporting business travel. We're looking for a dedicated Senior Business Travel Expert that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.About the Role:We are seeking a professional who...

  • Ct Business Travel Consultant

    6 months ago

    Birmingham, United Kingdom Flight Centre Travel Group Full time

    **About Us** At Corporate Traveller, we’re on a mission to take business travel to the next level. And when it comes to our people, we know we are next level. We are anything but ordinary. We lead with passion, ambition, and a hunger to do better. We do whatever it takes to get the best results, for ourselves and our customers. We are committed to helping...

  • Business Travel Consultant

    6 months ago

    Birmingham, United Kingdom Gowling WLG (UK) LLP Full time

    **About the role**: We have a great opportunity for an individual to join our Travel team as a Business Travel Consultant in Birmingham. Within this role you will be required to work alongside the Firm’s Business Travel Team Leader providing a VIP in-house corporate travel service to all partners, fee earners and business services staff. **About you**: We...

  • Business Travel Consultant

    2 weeks ago

    Birmingham, United Kingdom CV-Library Full time

    Leading provider of Corporate Travel Service are keen to add to their out of hours business travel team. Does working outside of normal office hours and weekends suit your lifestyle? Or perhaps you prefer to work in the evenings, have your days free? Whatever you requirements in regards to working patterns if it is out of hours you need and business travel...

  • Mbm Travel Executives Ltd | Ticketing Executive

    2 days ago

    Birmingham, United Kingdom Mbm Travel Executives Ltd Full time

    Ticketing Executive Why not join one of the most well-known luxury travel brands, a global leader in luxury travel, has been crafting unforgettable journeys for over 60 years.With many offices worldwide, they are a passionate team that delivers exclusive experiencesfrom private palace tours to Michelin-starred meals in remote locations.Theyre seeking a...

  • Business Travel Agent

    6 months ago

    Birmingham, United Kingdom Platinum Travel Recruitment Ltd Full time

    We have an exciting remote **Business Travel Consultant** opportunity working remotely, **full or part time. **This great role is ideal for an experienced Business Travel Consultant who is conversant with GDS, looking to work remotely in which career progression and monthly bonus’ are on offer. This long established travel management company offers a...

  • Business Travel Consultant

    7 days ago

    Birmingham, United Kingdom Travel Trade Recruitment Full time

    Leading provider of Corporate Travel Service are keen to add to their out of hours business travel team.Does working outside of normal office hours and weekends suit your lifestyle?Or perhaps you prefer to work in the evenings, have your days free?Whatever you requirements in regards to working patterns if it is out of hours you need and business travel...

  • Global Travel Solutions Consultant

    4 weeks ago

    Birmingham, Birmingham, United Kingdom TravelPerk S.L. Full time

    As a Global Travel Solutions Consultant at TravelPerk S.L., you will play a crucial role in providing exceptional customer service to business travelers, ensuring seamless travel experiences from start to finish. With expertise in the Galileo GDS system, you will efficiently manage travel bookings, amendments, and cancellations, delivering 7-star service to...

  • Casual Amadeus Kitchen Porter

    7 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus** is the NEC Group’s multi award winning caterer, operating at some of the UK's greatest sporting and cultural events as well as at venues including Farnborough International, Stratford on Avon Racecourse and its home sites the NEC, the ICC, Utilita Arena Birmingham, and Resorts World Arena. The kitchen is open. Now we are getting back to events...

  • Casual Amadeus Kitchen Porter

    6 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus** is the NEC Group’s multi award winning caterer, operating at some of the UK's greatest sporting and cultural events as well as at venues including Farnborough International, Stratford on Avon Racecourse and its home sites the NEC, the ICC, Utilita Arena Birmingham, and Resorts World Arena. The kitchen is open. Now we are getting back to events...

  • Senior Corporate Travel Coordinator

    4 weeks ago

    Birmingham, Birmingham, United Kingdom C&M Travel Recruitment Full time

    We are seeking an experienced Business Travel Consultant to join our team at C&M Travel Recruitment. This role will involve supporting clients with a wide range of worldwide travel, offering exceptional service and working within a small shift pattern.Responsibilities:Assist with client enquiries to ensure seamless travel arrangementsOrganise and confirm...

  • Global Business Travel Coordinator

    3 weeks ago

    Birmingham, Birmingham, United Kingdom C&M Travel Recruitment Full time

    Company Overview">C&M Travel Recruitment is a leading recruitment agency specializing in the travel industry. We are currently seeking an experienced Business Travel Consultant to join our team.

  • Casual Amadeus Food Preparation Assistant

    6 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers, are a division of the NEC Group operating at venues and events in Birmingham and beyond including the NEC, the ICC, Resorts World Arena, the VOX and Arena Birmingham. We have great opportunities available to join the team at **The UAB** as a **Food Preparation Assistant**. The moment you walk into our venue...

  • Casual Amadeus Food Preparation Assistant

    6 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers, are a division of the NEC Group operating at venues and events in Birmingham and beyond including the NEC, the ICC, Resorts World Arena, the VOX and Arena Birmingham. We have great opportunities available as a **Food Preparation Assistant** at **T** **he NEC**. The moment you walk into our venue you’ll feel a...

  • Casual Amadeus Food Preparation Assistant

    6 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers, are a division of the NEC Group operating at venues and events in Birmingham and beyond including the NEC, the ICC, Resorts World Arena, the VOX and Arena Birmingham. We have great opportunities available as a **Food Preparation Assistant** at the **Resorts World Arena**. The moment you walk into our venue...

  • Casual Amadeus Hospitality and Catering Team Member

    7 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers are a division of The NEC Group with 40 years of experience dealing with venue and event operations. We have a reputation for outstanding food and delivering first class service. We have a host of exciting opportunities for **Hospitality** **and Catering Team members** available at **The ICC**. The moment you...

  • Casual Amadeus Hospitality and Catering Team Member

    6 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers are a division of The NEC Group with 40 years of experience dealing with venue and event operations. We have a reputation for outstanding food and delivering first class service. We have a host of exciting opportunities for **Hospitality** **and Catering Team members** available at **The NEC**. The moment you...

  • Casual Amadeus Hospitality and Catering Team Member

    6 months ago

    Birmingham, United Kingdom The NEC Group Full time

    **Amadeus**, multi award winning caterers are a division of The NEC Group with 40 years of experience dealing with venue and event operations. We have a reputation for outstanding food and delivering first class service. We have a host of exciting opportunities for **Hospitality** **and Catering Team members** available at the ** Resorts World...

  • Cruise Holidays

    6 months ago

    Birmingham, United Kingdom Limitless Travel Full time

    **Join Limitless Travel as a specialist Cruise Agent and Give Disabled People the opportunity to cruise like never before** **About Limitless Travel**: We're an disability specialist travel company, dedicated to creating extraordinary cruise holidays for people with disabilities, mobility challenges, and the elderly. Founded by disabled entrepreneur Angus...