Receptionist
4 months ago
To greet patients at reception in a helpful, polite and efficient manner. Check all demographics details for patients on arrival, updating these appropriately whilst adhering to the Trust policies for data protection and patient confidentiality. Register patients attendance on EPR in real-time. Deal with enquiries in a sympathetic and professional manner using tact and diplomacy when dealing with anxious patients and relatives.
To book follow up appointments accurately ensuring that the correct referral to treatment (RTT) status is recorded in accordance with Trust guidelines. To ensure that special requests for additional support in clinics such as interpreters or sign language services are dealt with timeously. To ensure that all reception clinic lists are available, up to date and accurate, recording all late bookings, cancellations and DNAs appropriately. To ensure patients are checked in and out of clinic and future appointments are made on the day of attendance wherever possible and to ensure outpatient procedure activity is captured from outcome forms using the HIM chart coding function in EPR.
To ensure that all patients notes are present and prepared the day before the clinics, highlighting any notes that are missing to relevant line manager for each clinic. To arrange return transport for patients attending appointments at the request of the senior nurse or Arriva and Oxford Ambulance. To make sure the relevant reception area within the Directorate are kept tidy and in good repair, with any defects being reported to the relevant line manager. To be able to prioritise your workload and work with mínimal supervision.
To undertake further training as and when required
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Radiology Receptionist
3 months ago
Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeThe receptionist role is essential to ensure the efficient pathway flow of patients through the Radiology department. This post is part of a pool of staff who will help to cover all Radiology reception desks within Radiology. Without sufficient reception staff we are unable to support 7 day working that is essential to achieve waiting time KPIs. The...
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Radiology Receptionist
4 months ago
Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeThe receptionist role is essential to ensure the efficient pathway flow of patients through the Radiology department. This post is part of a pool of staff who will help to cover all Radiology reception desks. Without sufficient reception staff we are unable to support 7 day working that is essential to achieve waiting time KPI's. The receptionists also...
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Head Receptionist
3 months ago
Headington, United Kingdom Damira Dental Studios Full time**Job description - Head Receptionist!** We are looking for a **Head of Reception** to join us at our **Oxford Brookes** practice with Damira Dental Studios. At Damira Dental Studios our **Head of Reception** provide the first contact with our patients providing excellent customer care and service. This role is vital to the smooth running of the practice...
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Receptionist
2 days ago
Headington Quarry, United Kingdom Oxford University Hospitals Full timeJob OverviewReceptionist - Band - Link GradeWe are seeking a highly organized and communicative individual to join our team as a Receptionist. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.Main DutiesTo provide a warm and welcoming experience for patients and...
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Receptionist
2 days ago
Headington Quarry, United Kingdom Oxford University Hospitals Full timeJob OverviewReceptionist - Band - Link GradeWe are seeking a highly organized and communicative individual to join our team as a Receptionist. The successful candidate will be responsible for providing exceptional patient care and administrative support in a fast-paced environment.Main DutiesTo provide a warm and welcoming experience for patients and...
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Receptionist
3 months ago
Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeReceptionist - Band 2-3 Link Grade We are pleased to be able to offer this exciting opportunity to play a vital role in planning and delivering this service in the future. To greet patients at reception in a helpful, polite and efficient manner. Check patients in and out of their appointment, booking follow up appointment as require ensuring that the RTT...
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Receptionist
4 months ago
Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeReceptionist - Band 2-3 Link Grade We are pleased to be able to offer this exciting opportunity to play a vital role in planning and delivering this service in the future. To greet patients at reception in a helpful, polite and efficient manner. Check patients in and out of their appointment, booking follow up appointment as require ensuring that the RTT...
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Receptionist Coordinator
1 week ago
Headington Quarry, United Kingdom Oxford Health NHS Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused Receptionist and OOH Coordinator to join our busy Reception and Out of Hours Coordination Centre at Warneford Hospital.As the first point of contact for visitors, staff, and service users, you will need to possess excellent communication skills, a warm and friendly manner, and the ability...
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Receptionist Coordinator
1 week ago
Headington Quarry, United Kingdom Oxford Health NHS Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused Receptionist and OOH Coordinator to join our busy Reception and Out of Hours Coordination Centre at Warneford Hospital.As the first point of contact for visitors, staff, and service users, you will need to possess excellent communication skills, a warm and friendly manner, and the ability...
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Dtu Administrator/outpatient Receptionist
4 months ago
Headington, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeBand 3 DTU Administrator/Outpatient Receptionist 37.5 hours per week We are looking for an enthusiastic and motivated individual to join our administrative team within the Day Treatment Unit. This post would suit someone who particularly enjoys a patient facing role as a key element involves welcoming and dealing with patients visiting the unit to receive...
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Receptionist - Patient Liaison
3 weeks ago
Headington Quarry, United Kingdom Oxford University Hospitals Full timeJob OverviewWe are seeking a highly motivated and organized individual to join our team as a Receptionist in the Ophthalmology Department. The successful candidate will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesTo greet patients in a friendly and efficient manner, ensuring...
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Receptionist - Patient Liaison
3 weeks ago
Headington Quarry, United Kingdom Oxford University Hospitals Full timeJob OverviewWe are seeking a highly motivated and organized individual to join our team as a Receptionist in the Ophthalmology Department. The successful candidate will be responsible for providing exceptional patient care and administrative support to our patients and staff.Main ResponsibilitiesTo greet patients in a friendly and efficient manner, ensuring...
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Receptionist
2 days ago
Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet patients in a helpful, polite, and efficient manner.Check...
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Receptionist
2 days ago
Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet patients in a helpful, polite, and efficient manner.Check...
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Receptionist Coordinator
2 weeks ago
Headington Quarry, United Kingdom Oxford Health NHS Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused Receptionist to join our busy Reception and Out of Hours Coordination Centre at Warneford Hospital.As the first point of contact for visitors, staff, and service users, you will be responsible for providing excellent communication skills, a warm and friendly manner, and a high level of...
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Receptionist Coordinator
2 weeks ago
Headington Quarry, United Kingdom Oxford Health NHS Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused Receptionist to join our busy Reception and Out of Hours Coordination Centre at Warneford Hospital.As the first point of contact for visitors, staff, and service users, you will be responsible for providing excellent communication skills, a warm and friendly manner, and a high level of...
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Receptionist
4 days ago
Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities Greet patients and visitors in a friendly and efficient manner....
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Receptionist
4 days ago
Headington Quarry, United Kingdom Oxford University Hospitals NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly organized and communicative Receptionist to join our team at Oxford University Hospitals NHS Foundation Trust. As a key member of our department, you will be responsible for providing exceptional patient care and administrative support.Key Responsibilities Greet patients and visitors in a friendly and efficient manner....
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Receptionist / OOH Coordinator - Oxford
3 weeks ago
Headington Quarry, United Kingdom Oxford Health NHS Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Reception and Out of Hours Coordination Centre as a Receptionist / OOH Coordinator.Key ResponsibilitiesProvide exceptional customer service to visitors, staff, and service usersManage incoming and outgoing communications, including phone calls and emailsCoordinate and...
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Receptionist / OOH Coordinator - Oxford
3 weeks ago
Headington Quarry, United Kingdom Oxford Health NHS Trust Full timeAbout the RoleWe are seeking a highly organized and customer-focused individual to join our Reception and Out of Hours Coordination Centre as a Receptionist / OOH Coordinator.Key ResponsibilitiesProvide exceptional customer service to visitors, staff, and service usersManage incoming and outgoing communications, including phone calls and emailsCoordinate and...
