Workshop Controller

2 weeks ago

St Helens, United Kingdom Pentagon Motor Group Ltd. Full time

We have a fantastic new opportunity available right now to join our St Helens Ford team Our St Helens Service department are currently on the lookout for a new Workshop Controller

If you are:

- Someone who has a passion for delivering an excellent customer experience?
- An experienced Workshop Controller looking for a new challenge **OR** a Technician looking to step up?
- Someone who has a right first time attitude?

Then you may be the person we're looking for

**Have you heard about our benefits?**

When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:

- 30 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.

We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.

**What Will You Be Doing?**

Responsibilities of the role include;
- Organising Technicians’ workloads & daily Workshop tasks.
- Liaising with customers both face to face and over the telephone.
- Ensuring the highest level of efficiency and understanding of customer requirements.
- To actively promote/sell additional products, services and repair work in a professional manner.
- Being accurate and precise with all administration.
- To work in a manner that maximises departmental profits.

The working hours for this position are Monday to Friday, 08:00am - 17:30pm plus 1 in 3 Saturday mornings.

**Who Are We Looking for?**
- Have mechanical knowledge
- Display effective supervisory skills
- Show excellent communication & organisational skills
- Demonstrate a flexible approach to business needs
- Have a willingness to learn and develop
- Be motivated by targets and look to exceed them
- Have an ability to demonstrate effective time management.
- Strong coaching skills
- Demonstrate a great team player mentality

**Why Choose us?**

For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our website

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- On-site parking
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: One location

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