Community Liaison Officer

6 months ago

Manchester, United Kingdom Brsk Ltd Full time

**Please note this field-based liaison role requires a driving licence and access to a vehicle which we compensate via a travel allowance**

Want to work for an award-winning Alternative Network Provider in telecoms?

Do you already have face-to-face experience in customer service, lead generation, field sales, community engagement, canvassing or similar but want to take it further with a company that is growing at speed?

Would you like to help people fight the cost of living increases and make an impact in your local community?

**Then brsk is your answer.**

Full Time, Permanent. Salary: up to £25,000 per annum + Bonus + Benefits

Working: Field based 40 hours per week (assigned to a specific location)

**Why brsk?**
- Full training, development & ongoing support is provided
- £21k - £25k per annum salary plus 2k travel allowance + discretionary bonus
- 25 days holiday (plus 8 days bank holidays)
- Your birthday off
- Pension and Healthcare
- Represent a brand that makes an impact within the community
- Have your voice heard and feedback is always welcome
- Free 1 gigabit broadband if you reside within a serviceable brsk area

**The Role?**
- Working in community, building engagement with household owners in the St. Helens and Manchester areas
- Helping with Lead Generation Campaigns
- Data Capture either through residential campaigns or events, occasionally via the telephone
- Brand Representation explaining our build plans to local residents and dealing with queries

**About us**

We are a UK based, full fibre provider that is rolling out a new 1 gigabit per second broadband network to homes and businesses across the UK.

With an average broadband speed of 64mbps, the UK is ranked amongst the lowest in Europe for its poor internet connectivity and we are here to change this by delivering a betternet. We are a start-up team of innovative, agile and driven individuals, looking to scale-up and achieve our ambitious plan to connect a million homes in the UK to our gigabit network.

We have now rolled out fibre to over 400,000 homes in the UK, making us one of the fastest growing Alternative Network Providers in the UK.

What sets us apart? You do, each one of us has a voice and collectively contribute to building brsk. If you are wanting to work somewhere you can have a real impact and believe you can innovate in a fast paced environment, then this may be the role for you

**About the Role**

We're looking for someone who is motivated, ambitious and target-driven. You’ll be someone who is comfortable talking to a resident or a customer at their door, at an engagement event and over the phone while building the brsk brand to drive uptake of our broadband services in the Manchester area. We believe British broadband is not fit for purpose in this high-flying tech era, and we're on a mission to do something about it.

We're offering outstanding, reasonably priced packages with various contract or no-contract options. We're bringing up to 1 gigabit broadband to people all over the UK, freeing them from bad broadband, one community at a time.

This is a field-based role located in our our Manchester region (you will be working with a team and a Business Development Operations Manager) and it would be ideal (but not essential as we provide full training) if you have experience in either face-to-face engagement, lead generation, sales or customer service/support roles. You'll be expected to be in the field driving data capture/lead generation in your area, we'd also love to see you in person on occasion for team meetings and updates.

**Job Purpose**:

- As a Community Liaison Officer, you will be responsible for capturing leads/data that can help us understand broadband and telecoms products used by local communities
- Based in Manchester or St. Helens areas on a day-to-day basis
- Able to consistently achieve set weekly and monthly activity and opportunity targets
- Share ideas of other opportunities within the area to maximise the service uptake

**Key requirements**:

- UK Driving Licence with access to your own vehicle
- Ideally, we are looking for people who have 6 months of sales/lead generation/customer support or customer service experience (retail sales, field sales, Telesales, direct sales, B2B sales, B2C sales, and retention sales - are all desirable but not essential)
- Excellent awareness of the area
- Enthusiasm, a drive to succeed, a positive attitude and a strong work ethic are key for this role.
- Excellent time management and organisational skills
- A drive for excellence and high attention to detail, a desire to learn and grow

**Benefits**:

  • Community Liaison Officer

    2 weeks ago

    Manchester, United Kingdom Southway Housing Trust Full time

    About the Job This exciting opportunity has arisen in our busy Customer Hub, where you will play a key role in delivering high-quality services to our customers. As a Community Liaison Officer, you will be responsible for handling complex calls, providing advice and guidance on housing-related issues, and working collaboratively with the team to achieve...

  • Resident Liaison Officer

    1 week ago

    Manchester, United Kingdom Skilled Careers Full time

    RESIDENT LIAISON OFFICER WITH MAIN CONTRACTOR EXPERIENCE REQUIRED FOR A PERMANENT POSITION IN MANCHESTER  Job Title: Resident Liaison Officer Location: Manchester  Salary: Between £26-£28k Per Annum plus package and car/travel allowance. Vacancy type: Permanent Overview of Resident Liaison Officer Role: You will be based at one of our sites and...

  • Resident Liaison Officer

    4 weeks ago

    Manchester, United Kingdom CV-Library Full time

    RESIDENT LIAISON OFFICER WITH MAIN CONTRACTOR EXPERIENCE REQUIRED FOR A PERMANENT POSITION IN MANCHESTER  Job Title: Resident Liaison Officer Location: Manchester  Salary: Between £26-£28k Per Annum plus package and car/travel allowance. Vacancy type: Permanent Overview of Resident Liaison Officer Role: You...

  • Community Liaison Officer

    6 months ago

    Manchester, United Kingdom Brsk Ltd Full time

    Want to work for the next major start-up in telecoms? Do you already have face-to-face experience in sales, lead generation, customer service or similar but want to take it further with a company that is growing at speed? Would you like to help people fight the cost of living increases and make an impact in your local community? **Then brsk is your...

  • Community Liaison Officer

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    This is a field based community engagement position within the Greater Manchester area, therefore it is essential that you drive and have access to your own vehicle** Want to work for the next major start-up in telecoms? Do you already have face-to-face experience in sales, lead generation, customer service or similar but want to take it further with a...

  • Community Liaison Officer

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    About the Role Our Community Liaison Officer team plays a huge part in helping us achieve our goals. Community engagement is at the heart of everything we do. We’re obsessed with providing the best experience and customer service possible, making sure we communicate clearly to all residents in areas where we are planning to build our network. Who are...

  • Tenant Liaison Officer

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Bridgeman Recruitment Services (Agency) has been instructed to recruit for an experienced Tenant Liaison Officer for a Regional Building Contractor. The ideal candidates will have a background in Social housing tenancy or have worked in a customer facing role within the social housing sector. Responsibilities of the Tenant Liaison Officer include: *...

  • Tenant Liaison Officer

    1 week ago

    Manchester, United Kingdom Bridgeman Recruitment Services Ltd Full time

    Bridgeman Recruitment Services (Agency) has been instructed to recruit for an experienced Tenant Liaison Officer for a Regional Building Contractor. The ideal candidates will have a background in Social housing tenancy or have worked in a customer facing role within the social housing sector. Responsibilities of the Tenant Liaison Officer include: *...

  • Tenant Liaison Officer

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    Bridgeman Recruitment Services (Agency) has been instructed to recruit for an experienced Tenant Liaison Officer for a Regional Building Contractor. The ideal candidates will have a background in Social housing tenancy or have worked in a customer facing role within the social housing sector. Responsibilities of the Tenant Liaison Officer include: *...

  • Tenant Liaison officer

    3 weeks ago

    Manchester, United Kingdom CV-Library Full time

    My client who is a large social housing contractor has now a position for a tenant liaison officer within the Manchester area The RLO facilitates the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between the residents, sub-contractors, client representatives and the team. Main Duties /...

  • Tenant Liaison officer

    1 week ago

    Manchester, United Kingdom PSR Solutions Full time

    My client who is a large social housing contractor has now a position for a tenant liaison officer within the Manchester area The RLO facilitates the smooth running of projects by building and maintaining positive relationships to ensure effective liaison between the residents, sub-contractors, client representatives and the team. Main Duties /...

  • Resident Liaison Officer

    6 months ago

    Manchester, United Kingdom Ionic Recruitment Ltd Full time

    **Resident Liaison Officer** **Manchester** **Long Term Temporary - 12 - 18 months, potential to go permanent** **£14ph** An established contractor specialising in fire safety and electrical services throughout the UK are actively looking to recruit a Resident Liaison officer on a permanent basis to start on a project due to continuous growth and...

  • Contract Liaison Officer

    6 months ago

    Manchester, United Kingdom Novus Property Solutions Ltd Full time

    **Contract** **Liaison Officer** **Based**: Warrington office; With a site bases around Greater Manchester working Monday to Friday 37.5 hours per week** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills...

  • Housing Liaison Officer

    1 month ago

    Manchester, United Kingdom Fawkes and Reece Full time

    Job Title: Housing Liaison OfficerJob Summary:Fawkes and Reece is looking for an experienced Housing Liaison Officer to join their team. The successful candidate will be responsible for building strong relationships with tenants and stakeholders, ensuring effective communication and resolving any issues that may arise.Key Responsibilities:Visiting tenants in...

  • Contract Liaison Officer

    6 months ago

    Manchester, United Kingdom Novus Property Solutions Full time

    **Based**: Warrington office; With a site bases around Greater Manchester - working Monday to Friday 37.5 hours per week** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your...

  • Contract Liaison Officer

    6 months ago

    Manchester, United Kingdom Novus Property Solutions Full time

    **Based**: Site based travelling around Greater Manchester/Cheshire. Typically working 37.5 hours, 8.30am - 5.00pm** Our **Contract Liaison Officers** sit at the core and heart of everything we do. Ensuring that our teams are working effectively and because of your great communication and relationship building skills our customers are happy. Your...

  • Tenant Liaison Officer

    6 months ago

    Manchester, United Kingdom Starfish Construction Ltd Full time

    **POSITIONS AVAILABLE: MANCHESTER** **JOB DESCRIPTION**: - **Must have previous experience working as a Tenant Liaison Officer (TLO) or Resident Liaison Office (RLO)** - Liaise between the client, the tenant, and Starfish Construction staff in order to provide a first-class service. - Support customers, particularly any vulnerable customers, to make sure...

  • Tenant Liaison Officer

    6 months ago

    Manchester, United Kingdom Starfish Construction Ltd Full time

    **POSITIONS AVAILABLE: MANCHESTER** **JOB DESCRIPTION**: - **Must have previous experience working as a Tenant Liaison Officer (TLO) or Resident Liaison Office (RLO)** - Liaise between the client, the tenant, and Starfish Construction staff in order to provide a first-class service. - Support customers, particularly any vulnerable customers, to make sure...

  • Tenant Liaison Officer

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care, and have great staff retention rates. They are currently recruiting for a Tenant Liaison Officer to work on a retrofit scheme in Blackley, Manchester. This is a temporary position,...

  • Resident Liaison Officer

    2 weeks ago

    Manchester, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    Our client, based in Manchester , is currently recruiting for a Resident Liaison Officer on a 4-month temporary contract.The position is due to start on notice as a full-time role.The hourly is negotiable based on experience for this position.The ideal candidate will have experience with tenant liaison in a social housing environment.Duties will include (but...