Student Finance Advisor

4 weeks ago


London, United Kingdom Step Ahead Full time

**Job Title**: Student Finance Advisor
**Location**: London
**Pay Rate**: £17.75 per hour
**Schedule**: Monday - Friday, 09:00 - 17:00

**Job Type**: 3 months, with a possibility of an extension

We have a great opportunity to join a prestigious university within their Student Finance Team. You will be an integral part of the team providing professional advice and information regarding student requests, as well as assisting in the delivery of all student finance related activities in conjunction with the Student Finance Advice Manager.

**Key Roles and Responsibilities**
- provision of an efficient, proactive, student focused advise service in all matters relating to fees, grants, student loans and other financial support enquiries and liaising with specialist colleagues and agencies for further assistance/guidance where necessary.
- Assist in the registration of new and continuing students.
- Monitor the Collection of income, receipting of payments by cash, cheque, credit cards or other methods and reconciliation and banking of monies.
- Accurate maintenance of students' financial records on the Banner database including data entry for statistical and auditory returns, considering the need for accuracy and confidentiality.
- Liaising and corresponding with students, staff and other external agencies regarding student-related financial matters appropriately.
- Monitoring the resources available to students so that self-access services and information are developed and remain relevant.
- Undertaking one to one, drop-in sessions, and deliver workshops for specific advice and information needs as may be required during the academic year.

**Essential Experience**
- Extensive experience of administrative work in a busy office environment, preferably in a financial or related field.
- Considerable experience of dealing with the public in an environment where customer care is involved.
- Demonstrable experience of the ability to maintain accurate and up-to-date records.
- Experience of working in an environment where confidentiality is imperative.
- A good understanding of the UK Student Finance Support System in Higher Education.

**Essential Skills**
- Excellent IT Skills
- Proficient in the use of Microsoft Word and Excel
- Excellent organisational skills and time management
- Highly numerate and literate
- Excellent interpersonal and communication skills (written/oral)
- Organised and proactive approach

If you are an approachable and detail-oriented individual with a passion for working in higher education, then this is the role for you


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