Call Centre Advisor

3 weeks ago


Hinckley, United Kingdom The Caraires Consultancy Full time

Monday to Friday, 9am to 5pm l Temporary to Permanent l £10.82 per hour

**TO START 27TH FEBRUARY**

Are you passionate about offering exceptional customer care?

Do you want to have a career in a company with incredible training, support and progression?

Offering tailor-made, luxury furniture and storage solutions, you will manage individual customer cases from start to finish, delivering informed advice and information.

**The key responsibilities**:

- Taking ownership for customer accounts and queries
- Building relationships with internal stakeholders
- Managing installations from start to finish, including aftercare
- Liaising with designers, fitters and surveyors to ensure any potential issues are avoided or resolved

Even if you haven't had experience in customer service before, if this sound like you - you're in the right place You will be a great problem solver, quick to pick up IT systems, and have clear written and spoken communication skills.

This role offers an amazing opportunity to learn and grow in a job, as well as genuine progression through a bespoke, tailored training programme.

**Benefits include**:

- Perkbox - offering savings and vouchers on everyday and special items
- 23 days annual holiday (increasing to 33 with service) + 8 statutory Bank Holidays
- Contributory Pension Scheme
- Free on-site car parking
- Onsite Staff Canteen serving hot and cold food
- Refer a friend incentive payment scheme
- Long service recognition scheme
- Discounted staff purchase scheme

Offices are based just off the A5 so are commutable from Hinckley, Lutterworth, South Leicester, Nuneaton, Atherstone, Coventry and Rugby.

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.


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