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Call Centre Advisor
4 months ago
**Monday to Friday, 9am to 5pm l Temporary to Permanent l £10.82 per hour**
- **You MUST be available to start on 27th March**_
Are you passionate about offering exceptional customer care?
Do you want to have a career in a company with incredible training, support and progression?
Offering tailor-made, luxury furniture and storage solutions, you will manage individual customer cases from start to finish, delivering informed advice and information.
**The key responsibilities**:
- Taking ownership for customer accounts and queries
- Building relationships with internal stakeholders
- Managing installations from start to finish, including aftercare
- Liaising with designers, fitters and surveyors to ensure any potential issues are avoided or resolved
Even if you haven't had experience in customer service before, if this sound like you - you're in the right place You will be a great **problem solver**, quick to pick up IT systems, and have **clear written and spoken communication skills**.
This role offers an amazing opportunity to learn and grow in a job, as well as genuine progression through a bespoke, tailored training programme.
**Benefits include**:
- Perkbox - offering savings and vouchers on everyday and special items
- 23 days annual holiday (increasing to 33 with service) + 8 statutory Bank Holidays
- Contributory Pension Scheme
- Free on-site car parking
- Onsite Staff Canteen serving hot and cold food
- Refer a friend incentive payment scheme
- Long service recognition scheme
- Discounted staff purchase scheme
Their offices are based just off the A5 so are commutable from Hinckley, Lutterworth, South Leicester, Nuneaton, Atherstone, Coventry and Rugby.
- ____________________________________________
**Interested?**
- Working through Caraires..._
(1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
(5) Recommend a friend and you will receive a £25 retail voucher when they work a full week.
(6) Employee of the month: You could win a monthly prize if you’re nominated by your line manager.
(7) We will deliver seasonal gifts as a token of recognition for your hard work.
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The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
**Salary**: £10.82 per hour
**Benefits**:
- Casual dress
- Free parking
Schedule:
- Monday to Friday
Application question(s):
- Are you available to start on 27th March, 2023
Work Location: One location
Reference ID: MR3180
