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Collections Advisor
2 months ago
We are now looking for a target driven Collections Advisor to join a growing team in the heart of Hinckley. You will be working at a fast pace, dealing with a high volume of calls. This role is on a full time, permanent basis and you will need both outstanding Customer Service and negotiation skills. If you are interested in this role, please get in touch for further details. Position: Collections Advisor Location: Hinckley (Office based) Full Time - PermanentJob duties: - Call handling and query handling - Contact customers in relation to outstanding monies - Take payments by credit/debit card - Provide excellent customer service - Make amendments, keeping account information accurate and up to date - Regular reporting and review of customer accounts Ideal Candidate: - Previous Customer service and/or Collections experience - Natural communicator and comfortable on the phone - Strong negotiation & persuasive skills - Driven and resilient If you are interested in this position, please apply with your updated CV as soon as possible.
