Team Leader- Streets

1 month ago


Norwich, United Kingdom Norwich City Services Limited Full time

As a Team Leader, you will be responsible for managing a team of up to 60 staff members, ensuring that the service delivery of Streets operations meets the highest standards for Norwich City Council. You will be expected to monitor customer satisfaction, operational targets, and compliance with health and safety policies while promoting company values.

Your main responsibilities will include day-to-day operational management, demonstrating leadership skills, and working closely with Norwich City Council ESO's to ensure contract specifications are met. You will also be responsible for planning resources effectively, monitoring performance, and engaging with teams to improve service delivery and efficiency. You will undertake 1-2-1's with staff members and encourage development opportunities for succession planning to maintain a robust operational streets section.

In addition, you will be required to commit to health, safety, environmental, and quality initiatives, as well as develop the skills of your team members. This role offers the opportunity to lead by example, embed a positive culture, and contribute to the continuous improvement of service standards.

As part of this role you may be required to work on a weekend, therefore weekend availability will be beneficial.

Requirements for this role:

- Driving License B
- Knowledge of Health and Safety
- Experience in Street Cleaning
- Prior experience with range of commercial street equipment, vehicles and plant
- Previous Supervisory or Management experience
- Verbal and written communication skills
- IT Skills
- Ability to travel within Norwich and occasional travel across Norfolk

Desirable:

- Driving Licence C
- Previous experience with mechanical street sweepers
- Driver CPC Qualification
- Health and Safety
- IOSH Managing Safely training

**Salary**: £29,599.36 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 02/04/2024


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