Customs Team Leader

4 weeks ago


North West, United Kingdom Freight Personnel Full time

Our client is a well-established freight forwarding and logistics provider who pride themselves on offering a bespoke service to their customers by choosing the best transport solutions with complete flexibility in the choice of routings, systems and price. They are completely neutral and are not tied to corporate strategies or global buying polices. They find the fastest and most cost-effective transport solutions whether that is by air, sea or road or contract logistics.

The company boasts a caring, friendly culture and strong social purpose. They invest in their staff and, as such, you can take advantage of extensive development opportunities, making this a great role now and for your future

We are now recruiting for a Customs Team Leader based in Wythenshawe. This role is to be the main operational point of contact for Customs enquiries from both internal and external customers, with the responsibility of ensuring the completion of both Import and Export entries. In this engaging, varied role, you will gain invaluable experience and have the chance to expand your skill set and begin to forge a successful career you can be proud of.

Key duties and responsibilities:
Support the local and remote team of Customs Clearance Operators to ensure all consignments are customs cleared in a timely and accurate manner working to Client Service Level Agreements.
Ensuring all customs clearance declarations are fully compliant.
Dealing Customs Clearances for all modes of transport; Air, Sea & Road.
Management of Job costings and invoicing of shipments.
To liaise with clients in relation to documentation.
To respond to any clients in a timely manner.
Prepare and submit customs entries.
Close liaison with customs compliance manager.
Protect the company ensuring best practice and full Customs compliance.

Person Specification:
Knowledge of HMRC Entry Software.
Knowledge of HMRC Tariff and Procedures.
Experience of CargoWise or CDS
Strong experience with Customs Clearance Import and Export.
Knowledge of IPR, OPR, Home Use, Carnet, Customs Warehousing is desirable.
Good telephone manner.
Excellent customer service skills.
Able to converse with clients, suppliers, agents, and colleagues in a professional and clear manner.
Committed and able to deal with challenging scenarios/tight deadlines.
Flexibility in the workplace.
Supportive of an evolving workplace.
Proactive in actions and communications.
Able to organise their workload and workspace.
Diligent and accurate.

Salary & Benefits

Salary £33,000 to £40,000 Circa
Annual leave; 31 days. Increases after 3 years service by 1 day a year, up to a further 5 days.
Volunteer Day: Additional 1 day per year paid to give back to the local community.
HSF: Health cash plan service that the company contributes to.
Fresh fruit delivered weekly to all offices.
Paid sick leave, after probation.
EAP Program and virtual doctor service
Long service financial rewards
Death In Service benefit of x3 salary

**Details**:
Job Type:Permanent

Location:

- North West

Benefits:£33,000-40,000 salary; 31 days annual leave to start; volunteer day; health cash service plan; paid sick leave; EAP program; long service rewards; death in service benefit

Branch:Freight Personnel

Ref:40802/FP16466/K

Consultant:Karen Kempson

Tel: 0161 452 0452


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