Directorate Support Officer

7 months ago


Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

We are looking for an enthusiastic, hard-working, organised Directorate Support Officer to join our exciting team working in the Emergency and Acute Medicine Directorate based at the Emergency Department, University Hospital of Wales.

The work includes contact with staff, patients, Police, external agencies therefore excellent communication and inter person skills along with a professional and friendly approach is required. You will have a high regard for confidentiality. With a busy workload you must be organised and a capable self-starter, able to work on your own initiative and prioritise tasks in order to cope with tight deadlines.

There is 1 x 37.5 hour, permanent post and 1 x22.5 hours, fixed term for 6 months post available.
- To provide an efficient, comprehensive directorate support & administrative duties for directorates within Emergency and Acute Medicine, ensuring high standards at all times and in conjunction with department leads.
- To work as part of the Emergency and Acute Medicine Team providing support to the Directorate Management Teams and lead nurses within the department.
- Liaise with and schedule meetings for staff, working alongside the Coordinating team.
- Use a number of IT systems for data entry and report generation.
- Liaise effectively with other UHB admin and clinical staff and communicate with staff, patients and relatives to answer queries and resolve concerns.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”,
and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.



  • Cardiff, United Kingdom Velindre Cancer Centre Full time

    We have an exciting opportunity to appoint an enthusiastic and driven Directorate Support Officer to provide direct support to the Head of Nursing, Quality, Patient Experience and Integrated Care. The post will also provide support to the wider directorate. We are seeking a skilled, reliable and highly organised individual with excellent communication,...

  • Clerical Officer

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Transformation Unit Full time

    **Join Our Team as a Clerical Officer**We are looking for a highly motivated and efficient Clerical Officer to join our Directorate Support team.As a key member of our team, you will be responsible for providing administrative support to the ENT Directorate Team, including managing databases, preparing reports, and maintaining accurate records.Key...


  • Cardiff, United Kingdom Velindre Cancer Centre Full time

    Pharmacy and Medicines Management Directorate have an exciting opportunity to appoint an enthusiastic and driven Directorate Support Officer to provide direct support to the Chief Pharmacist. The post will also provide support to the wider directorate. We are seeking a skilled, reliable and highly organised individual with excellent communication,...


  • Cardiff, United Kingdom Cardiff And Vale University Health Board Full time

    Job summary To provide a comprehensive administrative and clerical support to the ENT Directorate Team.The range of duties may vary, to include the use of databases and PMS on a regular basis and assisting in the management of the day to day operational requirements for delivery of this service.Being able to adapt your working style and pace, you should be...


  • Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    We are looking for an enthusiastic, hard-working, organised Directorate Support Officer to join our exciting team working in the Emergency and Acute Medicine Directorate based at the Emergency Department, University Hospital of Wales. The work includes contact with staff, patients, Police, external agencies therefore excellent communication and inter person...


  • Cardiff, United Kingdom Cardiff and Vale University Health Board Full time

    We are looking for an enthusiastic, hard-working, organised Directorate Support Officer to join our exciting team working for Surgery Clinical Board ENT/ OMFS Directorate based at the University Hospital of Wales. The work includes contact with staff, patients, Police, external agencies therefore excellent communication and inter person skills along with a...


  • Cardiff, United Kingdom Victim Support Full time

    We are seeking a Helpline and Support Officer to join our National Contact Centre team in Cardiff. As a Helpline and Support Officer, you will play a key role in providing support, information, and referrals to victims of crime and those affected by it.About the Role:You will be responsible for taking disclosures and responding immediately to...


  • Cardiff, Cardiff, United Kingdom NHS Full time

    Job DescriptionThis is an exciting opportunity to join the Urology Directorate in Cardiff and Vale University Health Board as a proactive and driven administrator. As a Directorate Support Manager, you will support the Specialty Manager in the operational management of the Urology Directorate, working on a reactive basis to meet the needs of the...


  • Cardiff, United Kingdom Velindre Cancer Centre Full time

    To provide wide-ranging administrative support to the Radiation Services of Velindre NHS Trust. In particular supporting the Head of Radiation Services, but also to the wider directorate team, with a focus on the administration and support to the Service Managers, Transforming Cancer services, writing business cases, policy development and project...


  • Cardiff, Cardiff, United Kingdom Wales Medicines Strategy Group Full time

    About the RoleWe are looking for an administrative professional to join our team at Wales Medicines Strategy Group. As an Administrative Officer - ENT Directorate, you will provide critical support to the ENT Directorate Team, working closely with senior management to maintain cross-organisational communication and scheduling.Responsibilities:Support the ENT...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** The Adults, Housing & Communities directorate incorporates the two sections of Adult Services and Housing & Communities and includes many important frontline council services. The recently formed Service Improvement team is dedicated to the development of working practices within the directorate and provides support to its many...


  • Cardiff, Cardiff, United Kingdom Cardiff & Vale University Health Board Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Directorate Support Coordinator within the Urology Directorate at Cardiff and Vale University Health Board.The successful candidate will be responsible for supporting the Specialty Manager in the operational management of the Urology Directorate, ensuring effective...


  • Cardiff, United Kingdom Cardiff And Vale University Health Board Full time

    Job summary An exciting opportunity has arisen within the Urology Directorate in Cardiff and Vale University Health Board for a proactive and driven Directorate Support Manager to support the Specialty Manager in the operational management of the Urology Directorate, being able to work on a reactive basis to the needs of the Directorate performing designated...

  • Executive Assistant

    3 days ago


    Cardiff, United Kingdom Acorn Recruitment Limited Full time

    Executive Assistant / Business Support Officer Cardiff Permanent £25,000 per annum Mon to Fri, 9am to 5.30pm (hybrid pattern) Acorn Recruitment are working with a leading innovator in cell therapy solutions who are seeking a Business Support Officer on a permanent basis. The role is working a hybrid pattern with Tuesdays and Thursdays mandatory from...


  • Cardiff, United Kingdom Page Personnel Finance Full time

    An exciting opportunity has arisen for an experiencedProject Officer to join a large NHS body based in South Wales on a temporary basis, with a possibility of an extension You will provide comprehensive programme, project and administrative co-ordination and support to the Training Team. You will plan, organise and, where appropriate, lead aspects of,...


  • Cardiff, United Kingdom Reed Business Support Full time

    Are you organised and proactive in your approach? Can you support with a variety of administrative tasks and communicate efficiently? Are you confident with Microsoft Office? Then we have the role for you, please keep reading! Reed Business Support are currently representing a dynamic company based in Cardiff who are looking for a Company Administrator to...


  • Cardiff, United Kingdom Cardiff University Full time

    Key Duties - Provide detailed advice and guidance on research grant and research ethics processes and procedures to internal and external customers, using judgement and creativity to suggest the most appropriate course of action where appropriate, contributing to the resolution of more complex issues. - Develop detailed knowledge of University procedures in...


  • Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** The Resources Directorate is responsible for a wide range of corporate services, serving the whole council, and plays a vital role in supporting the operational Directorates in the delivery of their services. The Information Governance Section is based within the Resources Directorate and supports the Council’s services, externally...


  • Cardiff, United Kingdom Victim Support Full time

    We have an exciting opportunity for a Data Quality & Reporting Officer to join the growing National Contact Centre team in Cardiff.Do you want to make a difference every day?Do you want to contribute to change & improvement for those who need it?Do you have resilience & adaptability?Can you work effectively with a focus on customer service and care?If yes,...


  • Cardiff, Cardiff, United Kingdom Educators Wales Full time

    **Job Description**We are recruiting for an experienced Education Directorate Finance Officer to join our team within the Youth Service of Cardiff Council. This role will be responsible for delivering complex financial and administrative tasks as required to meet the service needs.The successful candidate will provide accurate financial information to aid in...