Income and Collections Admin Officer

6 days ago


London, United Kingdom University of East London Full time

UEL is seeking a new colleague to join us in the Income & Credit Control team. The role would suit an experienced credit controller seeking a varied role in a very busy income collections team.

Can you provide advice to students, other customers, and colleagues, resolve queries and assist with the collection of income? If so, this may be the position for you.

Your responsibilities will also include assisting with preparation and generation of invoices/credit notes, sales ledger management processes, debt collection, and income related processes. You will need to work within the framework set by the policies and in accordance with agreed collection procedures to ensure the timely collection of outstanding debts. This includes being responsible for a range of debtors on the sales ledger (student and/or commercial). Additionally, you will need to review and understand customer debtor reports and use these to assist with debt collection and related processes. This will include the review and dispatch of automated and manual collections letters in accordance with agreed collections procedures, processes, and timescales.

The University of East London is one of the most diverse and vibrant universities in the global capital. Our pioneering and forward-thinking vision is making a positive and significant impact to the communities we serve, inspiring both our staff and students to reach their full potential. Join us and #BeTheChange.

Born in 1898 to serve the skills needs of the 2nd industrial revolution, the University of East London is underway with its transformational 10-year Vision 2028 strategic plan led by our Vice-Chancellor & President, Professor Amanda Broderick, to advance Industry 4.0 careers-1st education. We have a clear route-map to provide a springboard for the jobs and opportunities of the future; drive diversity in the 4.0 talent pipeline - working in partnership to promote talent wherever it is found; and to create an inclusive and sustainable, green future.



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