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Cyber Incident Responder

5 months ago

London, United Kingdom Canopius Full time

The Role

Responsibilities will include:

- To act in accordance with the Canopius claims vision: “to continually push the boundaries of customer excellence through an empowered, collaborative and innovative approach to claims; to be the envy of the market”.
- Be a reassuring and friendly advisor to businesses caught up in the crisis that is a cyber incident.
- Provide feedback to the Team Lead and other internal stakeholders on all aspects of cyber incidents and threat trends.
- Continually develop and maintain knowledge of cyber threats and appropriate response methodologies.
- Coordinate in a professional manner with Claims Handlers and Coverholders to resolve cyber incidents of an Insured in a timely manner.
- Record and report on cyber incidents accurately, following set guidelines, fully utilising the resources available.
- Assist in the collection and compilation of incident data to support wider internal stakeholders.

Essential Skills & Experience
- Relevant qualifications and understanding of the cyber security landscape.
- An understanding of International Data Protection Legislation.
- A positive, enthusiastic and confident disposition.
- Exceptional communication skills, both written and verbal.
- Excellent listening skills.
- Ability to articulate messages to a variety of audiences.
- Ability to establish and maintain strong relationships across all levels within an organisation.
- Ability to influence others and move toward a common vision or goal.
- Have a flexible and adaptable attitude.
- Able to work both independently and as a team player.
- Willingness to take responsibility and accountability.
- Act with honesty, integrity and fairness at all times.
- Ability to prioritise and proactively meet deadlines.
- Customer focused and keen to provide the highest quality of service delivery.

Our benefits

We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.

About Canopius

Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd’s of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.

We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.

We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments