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Business Support Assistant

4 months ago

Swansea, United Kingdom Bevan Buckland Full time

**Hours**:Full-time (37.5 hours per week)

**Salary**: National Minimum Wage for age + £0.30p per hour

We are currently looking for a Business Support Assistant to support the day-to-day functions of the Business Support department in a variety of administrative duties.

**Key Deliverables**
- Represent the firm at all times with the highest levels of customer care, integrity and professionalism
- Answer questions and address complaints
- Paper and digital filing including maintenance of documents in our Virtual Cabinet software
- Covering Reception when required
- Assist in keeping the Firm’s practice management system up to date
- Supporting with tax submissions
- General Copy typing/amending documents/generating letters/fee notes
- Processing credit/debit card payments and transactions from clients
- To continually review existing processes/procedures for continuous improvement
- Deliver on all agreed targets and objectives
- Provide other administrative support and duties as and when required

**Person Specification**

Education
- GCSE English and Maths

Knowledge
- MS Office especially MS Word, Excel and Outlook

Skills & Aptitudes
- Outstanding verbal communication
- Approachable with excellent interpersonal skills
- Excellent customer care
- Good written communication
- Well organised and focussed
- Ability to prioritise tasks
- Attention to detail
- Ability to work as part of a team
- Polite and courteous
- Willingness to work flexible in response to changing organisational requirements