Order Processing Assistant

2 weeks ago


Liverpool, United Kingdom Page Personnel Secretarial & Business Support Full time

Page Personnel are working hand in hand with this fast moving E-Commerce business to recruit for a Order Processing assistant for their busy Liverpool office.

**Client Details**

This fast moving E-commerce business have been established for over 15 years and are taking the beauty industry by storm. With a large loyal customer base this business are becoming a household name.

**Description**

This order processing assistant will be responsible for the following:

- Processing eCommerce orders through various platforms (Mintsoft, Shopify,dpd and Fedex portals)
- Ensure all labels are printed and matched to correct invoices within the timeframes setout.
- Liaise with 3rd party service providers.
- To problem solve and correct system errors and issues which might arise.
- Raise tickets and escalate issues affecting the processing of labels, system drop-off etc.
- Liaise with the customer service department to ensure high standards of customer service are delivered at all times.
- Communicate with all stakeholders keeping all informed of issues which might affect the processing of labels and actions taken to resolve issues.
- Train staff members to a high standard on all processing systems to ensure the business is protected at all times.

**Profile**
- Previous experience within a similar role
- Strong administration skill set
- Good communication skills
- Great attention to detail
- Ability to think on your feet
- Strong IT skills

**Job Offer**

This order processing assistant role will offer the following:

- £21,0000 per annum
- Ability to work overtime
- 28 days annual leave
- Pension
- Parking on site
- Longevity and progression
- Ongoing training
- Social events


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