Credit Controller
6 months ago
Flexible, Hybrid Working, Progression Opportunities
- Personable work environment and culture, Modern and vibrant office
**About Our Client**:
I am working with a global pharmaceutical organisation with over 45 locations around the world, their diverse team works together in support of their mission to help people live better, healthier lives. They are global provider of delivery technologies, development, drug manufacturing, biologics, gene therapies and consumer health products. They are looking for a Credit Controller to join their busy finance team for their Swindon office
- Daily processing of web billing invoices, by uploading these to the various customer portals
- Responsible for managing a portfolio of accounts, as assigned
- Driving collections activities to ensure timely payments from customers
- Review, investigate, and follow up on customer disputes to ensure these are resolved promptly
- Develop relationships with internal stakeholders to drive prompt resolutions to outstanding queries
- Ability to analyze and reconcile accounts
- Attend calls with internal stakeholders to discuss issues and agree resolutions
**The Successful Applicant**:
- Demonstrable Credit Controller experience
- At least 1 years experience
- Minimum 5 GCSE's (or equivalent) including Math & English
- Experience of dealing with B2B collections activities including resolving and reconciling account issues
- Excellent oral and written communication skills
- Ability to have difficult conversations with tact and diplomacy
- Strong organizational and analytical skills
- Capable of reviewing, investigating, and following up on disputes to ensure these are resolved promptly.
- Ability to multi-task and effectively to ensure deadlines at met
- Previous experience with web billing (uploading to customer portals) would be beneficial
- Good communicator
- Running customer reports
- excel skills won't be as necessary but you must be able to share data in the right format to customers
- Work towards deadlines
- Self motivated
**What's on Offer**:
- 2 roles are available
- Salary up to £26,500
- Full time
- Permanent
- Great progression opportunities
- Hybrid working
- Flexi working hours
- Annual Bonus
- 8% pension
- 24 days holiday plus bank holidays
- Annual Merit increase
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