See more Collapse

Kia Service Advisor

4 weeks ago

Watford, United Kingdom Citygate Automotive Full time

**Service Advisor**

Citygate Kia, Watford

OTE:£48,000

**Role overview**

As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same

**Diversity and Inclusion**

At Citygate Automotive, we are committed to being the best at Everything. Striving to be the best at everything includes being the best employer and fostering the best working environments which we cannot do without a diverse team that feels and know they are valued. We know that diverse perspectives drive growth, innovation and overall performance, and we actively promote this across all aspects of our business. Our commitment to equality extends to every aspect of our operations, ensuring that everyone has equal opportunities to thrive and succeed. Driving equality, diversity, inclusion and belonging across Citygate is a continued key focus for 2024.

**Key responsibilities**

As a Service Advisor your key responsibilities will be:

- Provide best advice on any report repairs or additional service required, be able to sell with confidence and become their point of contact for the duration of their vehicle being within our Workshop.
- Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
- Create customer invoices and run through the work that has been carried out on their vehicle. Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

**What’s in it for you?**

With our benefits there is something good for everyone. We’re a progressive business that believes building a good team culture is not only good for everyone who works for us - but it makes a difference to how we engage with customers too. That’s why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

- Access to our in-house training academy for everyone
- Access to The Volkswagen National Learning Centre for specific roles
- Electric Vehicle (EV) Training levels 1- 4 for specific roles
- Internal career progression opportunities across our various brands and locations
- High street discounts
- Wellbeing portal
- Employee assistance programme
- Purchase, service and parts discounts
- Employee referral scheme
- Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

**About You**
- An ability to provide tailored customer service and upselling to a wide range of customers.
- Comfortable working to deadlines and managing customer expectations with regular communication and updates.
- Happy to manage your own workload and customer base

**Why Citygate**

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

Pay: £28,000.00-£48,000.00 per year

**Benefits**:

- Cycle to work scheme
- Employee discount
- Life insurance

Supplemental pay types:

- Performance bonus

Work Location: In person

We have other current jobs related to this field that you can find below

  • Kia Service Advisor

    3 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Service Advisor** Citygate Kia, Watford OTE:£48,000 **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service,...

  • Service Advisor

    2 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Service Advisor** Citygate, Watford £28,000 basic with an OTE of £48,000 **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing...

  • Head of Sales

    2 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Head of Sales** Citygate Kia, Watford OTE: £70,000 **Role overview** As the Head of Sales you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction. **Key responsibilities** As the Head of Sales your key responsibilities...

  • Volkswagen Service Advisor

    3 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Service Advisor** Citygate Volkswagen, Watford £28,000 basic with an OTE of £48,000 **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for...

  • Skoda Service Advisor

    4 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Service Advisor** Citygate Skoda, Watford £28,000 basic with an OTE of £48,000 **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for...

  • Skoda Service Advisor

    4 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Service Advisor** Citygate Skoda, Watford £28,000 basic with an OTE of £48,000 **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for...

  • Senior Service Advisor

    3 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Senior Service Advisor** Citygate Skoda, Watford £28,000 basic with an OTE of £48,000 **Role overview** As a Senior Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a...

  • Volkswagen Service Advisor

    3 days ago

    Watford, United Kingdom Citygate Automotive Full time

    **Service Advisor** Citygate Volkswagen, Watford £28,000 basic with an OTE of £48,000 **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for...

  • Volkswagen Service Advisor

    1 week ago

    Watford, United Kingdom Citygate Automotive Full time

    **Service Advisor** Citygate Volkswagen, Watford OTE:£48,000 **Role overview** As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer...

  • Customer Experience Advisor

    2 weeks ago

    Watford, Hertfordshire, United Kingdom Citygate Automotive Ltd Full time

    Role overview We are looking for a Customer Experience Advisor to ensure that all customers and visitors are greeted, both personally and over the telephone in a friendly, welcoming and efficient manner and to make sure they are put in touch with the person they wish or need to deal with, as quickly as possible Key responsibilities Your key...

  • Customer Experience Advisor

    2 weeks ago

    Watford, United Kingdom Citygate Automotive Full time

    **Customer Experience Advisor** **Citygate Volkswagen, Watford** **£28,000** **Permanent** **Role overview** We are looking for a Customer Experience Advisorto ensure that all customers and visitors are greeted, both personally and over the telephone in a friendly, welcoming and efficient manner and to make sure they are put in touch with the person...

  • Service Advisor

    3 weeks ago

    Watford, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – WatfordOur client, a main dealership in Watford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £26,000  with an excellent benefits package.8am-6pm Monday-Friday9:00-12:30 am on a Saturdays1 hour lunchKey Service...

  • Service Advisor

    4 weeks ago

    Watford, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership –WatfordOur client, a main dealership in Watford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.Monday to Friday 8 till 6 and every other Saturday.22...

  • Service Advisor

    2 months ago

    Watford, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership –WatfordOur client, a main dealership in Watford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.Monday to Friday 8 till 6 and every other Saturday.22...

  • Service Advisor

    2 months ago

    Watford, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – WatfordOur client, a main dealership in Watford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £26,000  with an excellent benefits package.8am-6pm Monday-Friday9:00-12:30 am on a Saturdays1 hour lunchKey Service...

  • Service Advisor

    4 weeks ago

    Watford, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £26,000 – WatfordOur client, a main dealership in Watford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £26,000  with an excellent benefits package.8am-6pm Monday-Friday9:00-12:30 am on a Saturdays1 hour lunchKey Service...

  • Service Advisor

    2 weeks ago

    Watford, Hertfordshire, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership – HertfordOur client, a main dealership in Hertford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package. 08:00am - 18:00pm Monday - Friday 1 in 3...

  • Service Advisor

    4 weeks ago

    Watford, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership –WatfordOur client, a main dealership in Watford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.Monday to Friday 8 till 6 and every other Saturday.22...

  • Service Advisor

    2 months ago

    Watford, United Kingdom Holt Recruitment Ltd Full time

    Service Advisor - £31,000 – Main Dealership –WatfordOur client, a main dealership in Watford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000  with an excellent benefits package.Monday to Friday 8 till 6 and every other Saturday.22...

  • Service Advisor

    2 weeks ago

    Watford, Hertfordshire, United Kingdom Holt Recruitment Full time £31,000

    Service Advisor - £31,000 Main Dealership Hertford Our client, a main dealership in Hertford is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.The Service Advisor role comes with a competitive salary of £31,000 with an excellent benefits package. - 08:00am - 18:00pm Monday - Friday 1 in 3 Saturdays...