Video Conferencing Operator

2 weeks ago

Stevenage, United Kingdom Akkodis Full time

**Video Conferencing Operator (Audio/Visual) - Stevenage - Office Based - MUST be eligible for SC clearance (British Citizen) - £22,000-24,000 Starting Salary (DOE) + Overtime + On Call + Excellent benefits package**

Looking for your first job? Career change? Are you looking for a stable, secure role with excellent career prospects and fantastic benefits? Then you've come to the right place

We're currently hiring for a Video Conferencing Operator in our Akkodis office in Stevenage

**Key responsibilities (Full training provided)**
- Dealing with telephone enquiries and information requests
- Logging bookings and faults.
- Connecting conferences, Conference management and recording details regarding each conference
- Flexibility to cover weekends and extended on site hours as required is essential. (All overtime is paid)

**What you need to succeed**
- You will be customer focused with an ability to communicate at all levels of the organisation.
- You will have an excellent telephone manner and possess the ability to communicate with service users and technical people.
- Be computer literate and understand a quick learner with new software.
- You will have an excellent eye for detail which will enable fast accurate recording of information regarding conference bookings, faults and other associated information.
- You will have a methodical and structured approach to resolving technical issues

Please note that if the required clearance cannot be obtained you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security.

Adecco - AKKA is acting as an Employment Agency in relation to this vacancy.

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