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Shop and Stockroom Assistant

3 months ago

Cupar, United Kingdom Pillars of Hercules Full time

**JOB VACANCY -SHOP AND STOCKROOM ASSISTANT**

Falkland Rural Enterprises Ltd (FREL) is recruiting for the role described below to work with Pillars of Hercules.

**Job Title**: Shop and Stock Room Assistant

**Location**: Pillars of Hercules Organic Farm Shop & Café, Falkland, Fife, KY15 7AD

**Contract Type**: There is the opportunity for both fixed term and longer-term contracts

**Rate of pay**: The hourly rate for this position is £12.19. Staff receive lunch when on duty. Following 3 month probationary period a staff discount for shop and cafe is provided. A superannuation pension fund is available following probationary period.

**Introduction**:
These positions have both a ‘front of house’ and ‘back of house’ requirement. So while contact with customers is expected, there will be a high proportion of the role that requires the post holder to be organising stock. This requires the use of ladders, and lifting and moving stock regularly and will be physically demanding.

**Key Responsibilities**:

- Stock Room Duties;
Undertake day-to-day stock rotations and counting as required

Take receipt of deliveries including unpacking and moving stock to the appropriate locations

Pick stock from the stock room and place in the shop on an ongoing basis to keep stock levels available for customer

Support the Shop Manager in weekly ordering of stock and stock taking activities as/when required

Learn and independently use the online ordering system as / when required
- Customer service duties:
Use the point of sale till system to process payments for customer

Take over the phone orders and payments as/when required

Provide customers with consistent and welcoming service during their visit

Deal with and appropriately direct enquiries that are unrelated to the shop

Listen to and redirect customer feedback when required
- Money handling:
Take and record cash payments appropriately

Cash count/countersign cash counting at the end of shift

Generate end of shift till reports and process as required

Report any anomalies in cash counting or end of shift reporting appropriately
- General duties:
Work with colleagues to ensure safe and effective working environment for yourself and others

Contribute to the team with ideas, support, and flexibility when needed

**Skills & Experience required**:

- Experience, knowledge and interest of whole food retail would be an advantage.
- A good ability to communicate clearly and concisely with customers and colleagues is required.
- A minimum of a basic level of computer skills to place orders, undertake stock checks are required under the guidance and support of the Shop Manager.

Falkland Rural Enterprises Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a motivated individual looking for an opportunity to manage key administrative functions in a supportive environment, we encourage you to apply.

**Job Types**: Part-time, Permanent, Temporary contract
Contract length: 6 months

Pay: £12.19 per hour

Expected hours: 10 - 30 per week

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift
- Overtime
- Weekend availability

Work Location: In person

Application deadline: 09/05/2024