Content Cms Specialist
1 week ago
The Content CMS Specialist will take responsibility for maintaining key relationships to facilitate the continuous development of our CMS and its capabilities to ensure alignment across the various teams that collaborate to produce the First Choice, TUI UK and TUI Ireland website content.
You will also be responsible for building pages and maintaining process. Coaching and supporting the Content Team is a core part of the role. You are also responsible for improving ways of working and finding solutions for complex CMS technical issues.
At TUI we believe that work is something you do not somewhere you go, therefore we are pleased to advise we can consider a hybrid working model for this role. Closing Date
ABOUT THE JOB
Working within the Content team the Content CMS Specialist will pro-actively provide the bridge between the Content Team and the wider Digital Teams through accountability of the following areas:
Work with the Digital Content CMS Global Team to ensure new Smart Edit design tools and templates are available to use for the creation of web content.
Align with Digital Content CMS Global Team to promote CMS best practice and continuously review the process from receiving the product brief through to publishing.
Support the Digital Content CMS Global Team to investigate remedy bugs and technical issues in Smart Edit.
Build and manage the working relationship with the UI team to ensure all Smart Edit requirements are considered as part of the Smart edit page building process.
Collaborating with other content departments to ensure Smart Edit is constantly evolving to enable market leading content.
Manage the relationship with the SEO team to gain data and insight to ensure all recommendations are considered as part of the Smart edit page building process.
Support Smart edit page building and continuously review the process from receiving the product brief through to publishing.
Identify and provide training on new features for UK staff. Request support from the Global team if needed.
Optimise the customer experience by collaborating with the Digital and Analtyics team to use data to make informed page design changes.
Facilitate the analytics and that drives the content team. Maintain dashboard, analysing the output to develop insights and solutions.
Working collaboratively with the CMS team, Product Owners, and Digital Services Team to ensure consistent ways of working.
Be the Content Rep to ensure all UK equirement is incorporated on a group leavel to the CMS and Digital teams.
ABOUT YOU
Experience of enterprise level CMS content development
Specialist knowledge of Smart Edit, Hybris and Apple Mac iOS operating system
Specialist knowledge of Adobe Analytics and using data to drive decision making
Ability to build and maintain relationships with key stakeholder
Experience of leading cross department collaboration
Ability to work with complex tasks and find solutions
Experience of process development and writing
Experience of coaching and building training materials
Multi-tasking and ability to prioritise high volume of work to tight deadlines
Excellent communication skills
ABOUT OUR OFFER
Fantastic holiday benefits including discounts, special offers and the ability to purchase additional ‘TUI time off’
Health and Wellbeing support in five key areas - Financial, Health, Social, Community and Career
Discretionary Bonus Scheme
Private Medical Insurance, single cover with option to add dependants
Permanent Health Insurance
Excellent rates with foreign exchange
Pension scheme and life assurance
We want to be the best-loved holiday company not only for our customers, but for our colleagues too. That’s why we offer a variety of benefits that go above and beyond a competitive salary, so we can help you to live your best life happily at TUI. Click here to find out more.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA
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