Witness Care Co-ordinator

4 weeks ago


Hatfield, United Kingdom Hertfordshire Police Full time

Force 1
- Hertfordshire Constabulary

Role Type 1
- Police Staff

Contract Duration 1
- Permanent

Contract Type 1
- Full Time

Department 1
- Criminal Justice & Custody

Location 1
- Hatfield

Grade 1
- A4

Salary 1
- 29,874

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

Hours / Week 1
- 37

Closing Date

04/12/2023, 23:55

Job Description 1

Being the victim of a crime can be a traumatic and frightening experience. Not only can victims suffer a tremendous sense of loss or injury, but the pathway through the Criminal Justice system can be confusing, emotive, scary and lonely place to be. This can be equally as difficult for witnesses to crimes.

As a Witness Care Coordinator, you will lead and support the Witness Care Officers, ensuring they have everything in place to be able to make a real difference to victims and witnesses across Bedfordshire and Hertfordshire.

You will lead a team within the Unit, focusing on staff welfare and performance, monitoring workloads and providing feedback against set objectives.

You will also work closely with internal and external partners, ensuring that inter-agency processes are working effectively to ensure the highest level of service is afforded to victims and witnesses.

You will also maintain a small caseload of complex or sensitive cases.

If you are a passionate and supportive person, looking to make a real difference to victims and witnesses, this is an excellent opportunity for you to join a caring and close-knit team and to use your skills to lead them to success.

**Additional Information**

Internal applicants within Bedfordshire Police, Cambridgeshire Constabulary or Hertfordshire Constabulary (BCH), should upload either a CV or provide relevant skills, experiences and qualifications on Word/PDF document.

This vacancy is live to those at risk of redundancy and will remain open to redeployees until the conditional offer stage throughout the recruitment process. Redeployees will take priority over other applicants at any point during the recruitment process up until conditional offer. If a redeployee is successful and accepts an offer, they will remain on their home force’s terms and conditions.

**It is recommended that you download and store a copy of the role profile as this will no longer be available once the advert has closed.**

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds with a range of professional and life experiences so that we are truly representative of our communities.

**Why work for Hertfordshire Constabulary?**

We have gained a reputation as a pioneering and innovative force, responsible for policing a large diverse, multi-cultural population.

If you are looking for a fresh challenge which offers a genuine opportunity to make a real difference to people’s lives, variety and the chance to broaden your experience, then we are the force for you.

**Benefits include**:

- Access to the local government pension scheme (police staff) or Police pension scheme (Police officers) including career average, employer contributions and death in service.
- Paid leave days depending on force and length of service (police staff - 24 to 33 days, police officers 22 to 30 days).
- Paid sick leave of six months full pay and six months half pay (depending on service).
- Occupational maternity, adoption, and paternity pay (dependent on service).
- Carers and discretionary leave.
- Flexible working arrangements including compressed hours, flexible shifts, job share, annualised hours and agile working (depending on role requirements).
- Gym facilities, weekly yoga classes, exercise classes, squash facilities, exercise space etc. are available (depending on location).
- Each force has its own sports or sports and social club, offering discounts, trips, and events.
- Cycle to Work scheme.
- Access to Blue Light Card providing discounts to Emergency Services on the high street and online.
- Access to Police Mutual providing financial support including savings plans, insurance, breakdown cover, loans and independent financial advice.
- Employee Assistance Programme.
- Various support groups including Black and Minority Ethnic (BME) Support Group, Christian Police Association (CPA), Disability Awareness Network (DAWN), Lesbian, gay, bi-sexual & transgender (LGBT), Menopause Action Group, Police Chaplains.
- Access to a Trade Union (UNISON)/Staff Association (Federation).
- The Backup Buddy Police Support app is designed to help with mental health issues and gives practical advice and support as well as a range of podcasts.
- Opportunities for development and further study including Further You Talent Management, Be You BCH Senior Leadership Programme, and supervisory leadership workshops.

**Equality, Diversity and Inclusion**

We are working hard to increase diversity and inclusion within the Constabulary, where communit



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