Case Administrator
2 weeks ago
**We are currently recruiting for a Case Administrator in Hertfordshire.**
**Pay rate**:PAYE 10.21 per hour
**Contract duration**: Temporary ongoing
**Purpose**:
To contribute to achieving the vision, purpose and values of Bedfordshire, Cambridgeshire, and our client’s organisations in the delivery of their objectives, by ensuring the effective provision of efficient administrative support in relation to Administration of Justice objectives, to deliver an effective outcome with partner agencies so offenders are brought to justice. To contribute to achieving the vision, purpose and values of our client’s area.
**Duties**:
- Prepare documentation in relation to prosecution case files and edit where required, in accordance with the National File Standard, for submission to the Crown Prosecution Service within the time guidelines. Provide professional advice in relation to Criminal Justice processes.
- Provide a broad range of administrative support, including effectively operating and maintaining ICT systems to ensure accuracy. To include obtaining and submitting information from/to internal and external partners, generating postal requisitions, arranging production orders, and ensuring victim/witness details are entered onto the relevant system(s) expeditiously and accurately. Keeping relevant parties informed as appropriate, of ongoing enquiries, decisions, and results of court hearings.
- To evaluate and process incoming queries and information from a variety of different sources, including through the Criminal Justice helpline. Assessing the information and either dealing with them or disseminating them to the most appropriate recipient, in an expedient manner in order to minimise any risk.
- Provide service resilience within the Case Management teams by performing Witness Care duties if and when required to do so.
- To embrace cultural and systems change, exploiting opportunities to deliver improvements to service.
**Job Types**: Full-time, Temporary contract
**Salary**: £10.21 per hour
Schedule:
- Monday to Friday
Work Location: One location
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