Customer Services

3 weeks ago


Lewes, United Kingdom East Sussex County Council Full time

Hours of work: 37 hours per week
Working pattern: Full-time
Fixed term for: 24 months to cover a secondment

Closing date: Sunday 08 January 2023
Interview date: Monday 16 January 2023

Looking to go to work to make a difference? Being a Customer Services and Information Governance Officer and supporting our customers with getting the information they need will give you this opportunity.

Working in our Customer Services Team, you will co-ordinate responses to Freedom of Information, Environmental Information Regulations requests and Data Subject Right requests. You will support colleagues to achieve data privacy compliance and also support the team through managing enquiries and corporate complaints.

We are looking for an enthusiastic individual with a strong belief in delivering excellent customer service to join our team, supporting us in delivering on our agenda to continuously improve the quality and consistency of the customer experience across the Council. You will need excellent communication skills and the ability to work collaboratively with others. Attention to detail and the ability to plan and work to tight deadlines are also essential to this role.

**Application process**

**Benefits**

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.**Additional Information**:
Your starting salary will be pro rata if the above position is part-time or term-time only.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

**Equal Opportunities**:

- **Job reference**:

- JE10141
- **Location**:

- Lewes
- **Salary**:

- £32,037 - £34,452 per annum
- **Closing date**:

- 08/01/2023
- **Organisation**:

- East Sussex County Council
- **Department**:

- Communities, Economy and Transport
- **Contract type**:

- Fixed Term
- **Work pattern**:

- Full Time
- **Hours**:

- 37
- **Job type**:

- Customer Services



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