IT Support Engineer
2 weeks ago
IT Support Engineer
Aldershot
£25,000pa-£30,000pa DOE
Duties and key responsibilities will include:
Providing excellent initial 1st line support to customers
Troubleshoot and solve technical issues raising them to senior IT Engineers
Support with remote access
Log all customer support calls and ensure all information/documents are tracked
Visit on site to assist in implementation and installation of new systems and software
Support other team members as and when required
Good experience within a customer service background
A technical mindset
Fantastic problem solving skills
Experience of working under pressure in a busy environment
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