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Customer Experience Assistant

4 months ago

Street, United Kingdom Peterborough City Council Full time

**Job Summary**:
Contract Type:
Permanent

Working Hours:
Full time

Advert Start Date:
29/01/2024

Advert End Date:
12/02/2024 17:00

Employment Location:
Brook Street

**Salary**:
£23,500 - £24,294

Weekly Hours:
37.00

Vacancy ID:
105748

Closing date:
12 Feb

**Further Information**:
Customer Experience Assistant

ADULT EDUCATION

NJC Grade 5 Scale Points 5-7: £23,500 - £24,294 per annum

Full time 37 hours per week

Are you ready to step into a dynamic role where your customer service skills shine? We're on the lookout for a Customer Experience Administrator to join our dedicated team at City College Peterborough. Be part of a community that values innovation, continuous development, and a customer-centric approach.

Your Key Skills:

- Strong interpersonal and customer service skills to engage effectively with learners and partners.
- Excellent written and verbal communication skills, including a flair for professional telephone etiquette.
- Forward-thinking mindset, identifying innovative ways to drive success and development.

Responsibilities That Make an Impact:

- Uphold the quality standards set by our funders and the organisation (don't worry, we'll provide training).
- Work seamlessly within a small team of dedicated professionals, supporting the manager in daily duties.

Tel: 01733 761361

Application Deadline: 12th February 2024

City College Peterborough is committed to Equality and Diversity and to ensuring the safeguarding of learners and carries out appropriate checks to ensure the suitability of staff working with children, young people, and vulnerable adults.