Service Manager

2 weeks ago


London, United Kingdom Charity Talent Recruitment Full time

Are you a talented **Service Manager**, or are you striving to be one? Can you demonstrate that you have experience working with asylum seekers and can ensure the smooth running of services with excellent internal processes for project designand delivery?

If so then you could be perfect for my client, a Youth Charity based in North London, near Barnet (NW). This is an permanent role with hybrid working (1-3 days in their office).

**The Role**: In this Service Manager role you will be the key contact for most of the grants in the area and managing your own team. Specific tasks include:

- Provide excellent leadership to the team, have a focus on staff wellbeing, and devote time to their senior management responsibilities. Line management of 2 direct reports and an additional 4.
- Build strong local partnerships and influencing local practice and networks.
- Support on the recruitment, training and induction of new staff and maintaining oversite of volunteer recruitment.
- To hold team meetings, monthly staff one-to-one meetings and annual performance development reviews.
- To lead the development of programme of activities and services.
- To be responsible for implementing the monitoring and evaluation plans for the projects, working closely with the Impact Manager..
- To ensure compliance with project funders terms and conditions.
- To ensure financial procedures are followed by the Team and meticulous approach to expenses is adopted.
- To lead on office health and safety with the Head of Finance and Internal Operations.

**Experience**:

- Excellent leadership and people management skills.
- Proven Project Management.
- Experience of working at a senior level within an organisation.
- Experience of both group work and casework with refugees and asylum.
- Experience of safeguarding (significant experience expected).
- Deep knowledge of the UK asylum and social care systems for unaccompanied asylum seeking children, young asylum seekers and refugees.



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