Collections Administrator
7 months ago
**COLLECTIONS ADMINISTRATOR**
**HESSLE**
**Up to £24,000 + Bonus + Benefits**
A thriving Financial Institution, based in Hessle, is looking for a Collections Administrator to join their fast-paced, professional, and exciting team.
**ABOUT THE ROLE**
The Collections Administrator will be providing an effective and efficient service, reporting to the Collections Manager, ensuring all policies and procedures are adhered to.
**BENEFITS**
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes, training opportunities and much more
**RESPONSIBILITIES**
As a Collections Administrator your key duties will include:
- Building relationships with customers and being there to support them during the arrears process.
- Advising and regularly updating relevant staff of significant collections and its progress
- Ensuring the collection of overdue accounts
- Ensuring any legal paperwork is followed up with Solicitors, complying with current legislation
- Handling monies, arrears reports, and administration of direct debits
- Analysing data and calculating figures
- Supporting the team with any ad-hoc administrative duties
- Working to set policies and procedures and all deadlines
**REQUIRED SKILLS & EXPERIENCE**
To be considered for the role of Collections Administrator**,** you must have:
- Previous experience within Credit Control/Debt Collections is essential
- Educated to GCSE level with passes in Maths & English as a minimum
- Computer literacy, including Word and Excel
- Excellent communication skills, both written and verbal, with the confidence to negotiate
- A bright and confident personality, with great problem-solving skills
- The ability to thrive under pressure and be highly adaptable
**NEXT STEPS**
**Job Types**: Full-time, Permanent
**Salary**: Up to £24,000.00 per year
**Benefits**:
- Additional leave
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Application question(s):
- Do you have previous debt collections or credit control experience?
- Are you educated to GCSE or equivalent with passes in Maths & English?
- Do you have strong verbal and written communication skills?
Ability to Commute:
- Hessle, East Riding of Yorkshire (required)
Work Location: In person
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