Receptionist

3 days ago


Bath, United Kingdom Thermae Bath Spa Full time

We are currently recruiting for full time and part time Receptionist to join our team at Thermae Bath Spa. This is a fantastic opportunity to join us where we offer a genuinely unique experience in the UK for residents and visitors to Bath who can bathe in Britain’s only thermal water Spa.

**What will I be doing?**

Our receptionists are an integral part of the team and are often the person our visitors meets when they first visit The Thermae Bath Spa.

You will be responsible for guest check-in and check-out and respond to a variety of queries both face to face and on the telephone in an efficient, friendly and professional manner.

This role is a critical part of the customer experience and your job is to make every moment memorable by ensuring a first class service in everything you do.

**What are we looking for?**
- Previous experience as a receptionist, ideally working within a spa or hotel environment
- Superb customer service skills
- Exceptional standard of personal presentation
- Be able to work under pressure and maintain a calm persona

**Why us?**

There is a comprehensive package of staff benefits, including, complimentary usage of the spa (12 X 2 hour sessions each year for your friends and family to join you) as well as discounts on treatments and products. We also operate an employee reward scheme which recognises excellence within the work place which is open to all team members.

In addition, you will be provided with training on how to promote our products to customers as well as on-going training and upskilling to develop yourself.

**Job Types**: Full-time, Permanent

**Salary**: £10.00 per hour

Schedule:

- Monday to Friday
- Weekend availability


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