Head Receptionist
6 months ago
Harington's Boutique Hotel and Apartments is a boutique styled property right in the centre of Bath. The hotel is consistently voted as one of the top accommodation providers in the city. Therefore we need the right people to maintain these high standards. We are looking for a bright and experienced person to look after our guests and nurture our team.
Early Shift 07:30 - 15:00
Late Shift 15:00 - 23:00
**Responsibilities and Duties**
Managing the guest journey from point of booking to departure
Responsibility of the reception area - presentation and cleanliness for a great first impression
Work with Online agents
Control Diaries of guests special requests e.g. Hot Tub Bookings, EV Parking, Add - Ons
Communication skills with your team and manager are essential
Process room sales, Bill checking, controlling monies and Processing payments
Communicate with our Housekeeping Team
Internal team training & development
Pre-emptive attitude
Excellent organisational skills
Problem Solving Skills
**Qualifications and Skills**
**Job Types**: Full-time, Permanent
Pay: £12.00-£13.50 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Company events
- Company pension
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Bath: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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