Receptionist

6 months ago


Bath, United Kingdom Readam UK PTY LTD Full time

As a receptionist, you will be the first point of contact for our guests and provide exceptional customer service and hospitality. Your role is crucial in creating a positive and memorable experience for our guests during their stay at our hotel.

A good level of spoken and written English is essential and a working knowledge of Outlook, Word and Excel would be necessary. Any previous experience with reservation systems and reception work would be preferable.

A typical week would be around 35-40 hours over 5 days. Applicants will need to be able to work weekends. Experience would be preferred but full training is offered.

Daily Responsibilities would be:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accurate information is collected
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Set up breakfast room and serve breakfasts in the mornings
- Carrying out administrative duties as required

**Salary**: £12.00-£12.50 per hour

Expected hours: 35 - 40 per week

Schedule:

- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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