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Tenancy Sustainment Officer
4 weeks ago
We are currently recruiting for a supported housing provider who focus on helping develop and support their clients and the wider community across Nottinghamshire.
Currently they are seeking 2 x Tenancy Sustainment Officer’s, for both positions which will involve visiting clients in Nottinghamshire. This is a permanent full time role working 37.5 hours a week. The salary for the role is approx. £22,231 per annum, in addition they offer an attractive range of work perks including enhanced pension, Life insurance and reduced childcare costs.
Please note the hours of work will include some weekend and evening shifts.
Duties of the role will include:
- Acting as central point of contact for administrating and delivering professional housing management service to tenants, and external stakeholders Providing support to the housing team to ensure effective delivery of the housing services to the local area
- Helping residents in their move towards independent living
- Working with range of clients including refugees, ex-offenders, those with multiple and complex needs, vulnerable adults, and young people
- Monitoring and reviewing the progress of residents within all the accommodation
- Developing external support networks for the benefit of the Association and its residents
- Signposting residents to appropriate internal and external support provisions
- Providing advice to residents on housing and welfare benefits as applicable and ensuring recovery of rent and service charges
- Carrying out new tenancy sign ups
- Dealing with any anti-social behaviour issues and serving warnings/notices and where necessary attending court hearings
**Job Type**: Permanent
**Salary**: £22,300.00-£22,400.00 per year
**Benefits**:
- Childcare
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
**Experience**:
- Housing Support: 1 year (required)
- Tenancy Sustainment: 1 year (required)
Work authorisation:
- United Kingdom (required)
Ability to Commute:
- Nottingham (required)
Work Location: In person
Reference ID: HND1846
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