Clerk Telephonist

The department of Clinical Pathology is looking for a Clerk Telephonist to join our Admin & Clerical Team based mainly in the Main Office at QMC Campus. The main focus of the role is to provide a telephone helpdesk service for the department which involves answering queries regarding test results, giving advice on appropriate sample types and acting as a first line of contact for other sections of the department. The postholder will also provide clerical support to the scientific and medical staff of the department as and when required.

The role would require working within a team to complete all daily tasks and general duties including filing, dealing with paper copy results, answering the phone and general reception duties.

Good communication skills and the ability to prioritise workloads, in view of changing priorities are essential. Also the need to work under your own initiative is necessary.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

The successful individual will be joining a professional team and will be fully supported to facilitate a smooth induction.