Office Administrator

4 weeks ago


Penrith, United Kingdom Ullswater 'Steamers' Full time

**ULLSWATER ‘STEAMERS’**

**M.Y. “RAVEN” - M.Y. “LADY OF THE LAKE” - M.V. “LADY DOROTHY”- M.V. “LADY WAKEFIELD” - M.V. “WESTERN BELLE”**

Lake District Estates Co. Ltd trading as Ullswater ‘Steamers’

Job Description: Administrator 2023

Location: Glenridding, Ullswater

Contract: Permanent, Part Time (4 days per week)

**Salary**: £10.92 per hour

**Main Objectives and Information**

**Key Responsibilities**
- Organise group bookings - including managing bookings, accurate diarising of bookings, invoicing, and liaising with tour operators
- Collate staff HR and payroll records, record working hours of staff members and assist with payroll administration.
- Manage and issue staff uniform
- Assist customers with online bookings, general enquiries and provide advice regarding our vessels and timetables
- Support the marketing team and General Manager with the organisation of Ullswater ‘Steamers’ events
- Manage and maintain stationary across the office, pier houses and vessels
- Duty Officer and VHF radio watch, maintaining Ship to Shore communication (training provided)

**Occasional Responsibilities**
- Minute taking and meeting administration
- Support the business during financial year end and stock take
- Pier house cover (customer service, tills, till reconciliation and pier house cleaning)
- Banking and bookkeeping

**Benefits**
- Uniform provided, including contribution to footwear
- Full training provided, including VHF Radio License
- Other training and development opportunities
- Flexible working pattern
- Evening overtime for Private Charters paid at 1.5x hourly rate
- Work in an amazing location as part of a great team
- Life assurance of 2 x annual salary
- Enhanced employer pension contribution
- 28 days holiday inclusive of bank holidays
- Free travel for staff members and their close family on both the Ravenglass and Eskdale Railway and Ullswater ‘Steamers’
- 25% off holiday bookings, food and retail group offerings within Lake District Estates
- Local attraction ticket swaps

**Job Types**: Part-time, Permanent
Part-time hours: 35 per week

**Salary**: £10.92 per hour

Work Location: One location

Reference ID: Administrator 2023



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