Customer Service Advisor

3 months ago


Reading, United Kingdom Select Environmental Services Limited Full time

We are looking for a part-time, self-motivated, Customer Service Administrator with a positive outlook, to join our Customer Service Team.

Duties include:

- Answering telephone calls in a professional, efficient but friendly manner
- Dealing with customer requests and queries
- Liaising with and supporting all internal departmental functions
- Data entry using Microsoft Office and bespoke software (training provided)
- Keeping customer records and files constantly up-to-date
- Producing data reports
- Customer service experience
- Be competent using MS Office and
- Ability to work under pressure with a focus on customer service
- Methodical organisational skills
- Flexible and enthusiastic approach to all tasks
- Be able to multitask
- Have a polite and friendly telephone manner
- Excellent interpersonal and communication skills with high levels of literacy
- Speak Fluent English

Starting salary for this part-time position will depend upon experience and qualifications - between £11.44 to £13.50 per hour. Working hours are non-negotiable and office-based; Monday - Friday; 13:00 - 17:00, 20 hours per week, with 10 minutes’ break.

Important Note: there will be a brief initial interview via phone; if this is successful you will thereafter be called in for a face-to-face interview at our offices.

**Benefits**:

- Full training provided
- 28 days paid holiday pro-rata (inclusive of bank holidays)
- On-site parking
- Easy access via public transport
- Career progression

For a more in-depth look into our services, please visit our website.

Select Environmental Services Limited is proud to be a National Living Wage and Equal Opportunities employer.

**NO RECRUITMENT AGENCIES NEED APPLY PLEASE**

**Job Types**: Part-time, Permanent

Pay: £11.44-£13.50 per hour

Expected hours: 20 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



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