Day Shift Doorman

5 months ago

London, United Kingdom Rayman and Thomas Full time

DAY DOORMAN 07.00 - 19.00 Four days on/Four days off

6 to 8 week cover from December 1st till end of January

The doorman / porter is a dual role. You will be working alternatively (as per rota) as a doorman. You must do this with the highest level of efficiency and competence, while building a professional rapport with the residents, and maintaining an eye on the security of the scheme. The level of service expected is commensurate with that of a luxury boutique hotel.

The Doorman reports to the Concierges. Doorman duties include:

- Greet everyone with a professional and sincere warm welcome, ensure a seamless transition into the reception
- Maintain impeccable standards of welcoming service; opening and holding doors for residents, assisting with their luggage, calling for taxis and providing directions
- Deliver unparalleled level of service in an intuitive and bespoke manner and be an ambassador
- Take & provide residents and guest with umbrellas
- Answers questions & assist residents with reasonable requests **Ensure all residents receive fast, efficient and friendly service**:

- Maintain the cleanliness of the entrance and the front of the building, ensuring it is kept neat and tidy at all times
- Assist with incoming and outgoing deliveries where necessary **Keep an eye out for suspicious activity in and around the entrance and alert the appropriate people of any suspicious activity. Porter duties include**:

- Receive all incoming deliveries and scan them.
- Deliver parcels, packages, luggage, groceries and post to apartments. **Collect luggage and refuse from apartments**:

- Escort visitors and contractors to apartments or other areas of the building.
- Carry out patrols of the various buildings and report any maintenance or security issue.
- Answers questions & assist residents with reasonable requests
- Ensure all residents receive fast, efficient and friendly service
- Work alongside the front of house team and ensure constant updates on the residents and estate are communicated to ensure smooth running of the daily operations Requirements:

- Fluent in English **Strong communication skills**:

- Flexible, confident and approachable
- Previous experience as a Doorman within a luxury fast paced environment
- Attentive and proactive
- Passionate about delivering service excellence
- Service driven, understand the importance of going the extra mile
- Experience dealing with high net worth clients
- Good knowledge of the central London area and surrounding local area
- Must be assertive, show initiative and have a very keen eye for detail
- Ability to communicate high end quality service and deliver bespoke service
- Ability to work independently as well as to build and develop positive working relationships with residents and the team
- Wear correct uniform at all times and maintain impeccable standards of appearance, personal hygiene, behaviour and discipline **Attend training as required**:

- Eligible to work in the UK

**Job Type**: Temporary contract

**Salary**: £12.00 per hour

Schedule:

- 12 hour shift
- Day shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: In person

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