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Customer Service Coordinator
1 week ago
Mpeople are excited to be recruiting for our client who are a manufacturing company based in Chadderton Oldham for a Customer Service Coordinator.
- **Salary**: In the region of £25,000 dependent on experience
- **Hours of work** Monday-Friday 8:30am-5pm
- **Holidays**: 2 annual bonus schemes (service bonus & performance bonus), 26 days holiday for the year + bank holidays, free onsite parking, & pension scheme
**Duties will include but not be limited to**:
- Promote and develop excellent customer relations with the business’ customers.
- Deliver an exceptional level of customer service to new and existing customers.
- Handle customer queries; responding quickly and efficiently.
- Receive and process customer sales orders for a designated geographical area.
- Able to co-ordinate customer visits, handle key accounts and coordinate deliveries and services.
- Actively develop product knowledge and procedural expertise.
- Proactively canvass sales to ensure best utilisation of transport.
- Support marketing during promotions and product launches and handle response to marketing campaigns.
- Accurate data input.
- Effective liaison with colleagues to organise make-to-order items.
**Required skills/qualities/experience**:
- Experience using Microsoft Excel is essential
- Experience of using SAP would be advantageous
- Ability to work in an enthusiastic and committed team in a fast-paced customer focused environment.
- Excellent interpersonal skills; able to interact effectively with colleagues, suppliers and customers to develop key relationships.
- Customer Service focused, demonstrating a passion and commitment to achieving excellent customer service.
- Ability to work independently, to use initiative and maintain attention to detail.
- Able to accurately enter and manage data.
- Able to organise and prioritise.
- Proven aptitude for Sales.
- ‘Can do’ attitude.
Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.
**Job Types**: Full-time, Permanent
Pay: Up to £25,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: ANP
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