Receptionist - Hagley Surgery

8 months ago

Stourbridge, United Kingdom Wyre Forest Health Partnership Full time

Ensure that all patients and visitors at reception and telephone callers to the practice are greeting professionally and politely. Answer all incoming phone calls from patients and other healthcare. Professionals. Divert them as appropriate and/or take messages.

Deal with administrative queries and requests from patients and act as liaison with the clinicians as necessary. Make/cancel/rearrange appointments via the clinical system. Support and assist clinicians as required. Deal with requests and completed medical reports.

Including the receipts of fees for such reports. Keeping tidy the workspace and waiting area. Open premises of a morning; set the alarm and lock premises of a night time.

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