Internet Order Fullfilment Assistant

6 months ago


Bridlington, United Kingdom Marshall Shoes Full time

Order Administrator

Overview:
Join Marshall Shoes, a family-run independent footwear retailer established in 1895 and located in Bridlington. With a strong emphasis on quality branded footwear, we offer a wide selection of shoes carefully curated for style, fit, and durability. As an Order Administrator, you will play a crucial role in ensuring the smooth processing of orders and maintaining our commitment to exceptional customer service.

**Responsibilities**:

- Process incoming orders accurately and efficiently
- Manage order fulfillment and shipping processes
- Maintain inventory records and conduct regular stock checks
- Address customer inquiries and resolve issues promptly
- Collaborate with the team to enhance administrative procedures
- Uphold the highest standards of customer service in all interactions
- Assist in business development initiatives such as social media engagement

**Skills**:

- Proficient in organizational tasks to handle order processing effectively
- Strong data entry skills to maintain accurate records
- Ability to work with computerized systems for order management
- Excellent phone etiquette for clear and professional communication with customers
- Knowledge of office procedures and clerical duties
- Administrative experience to support various operational tasks

Company Culture:
At Marshall Shoes, we pride ourselves on our friendly and personal service, offering value-driven footwear selections from reputable suppliers worldwide. Join our team dedicated to delivering quality products and exceptional customer experiences.

Pay: From £11.74 per hour

Expected hours: 38 - 40 per week

**Benefits**:

- Company pension
- Free flu jabs
- Store discount

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (required)

Work Location: In person

Reference ID: PP1


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