Operations Coordinator

4 weeks ago

Solihull, United Kingdom St. James's Place Full time

**Who We Are**
People have always been at the heart of St. James’s Place, we value long-term relationships and we are a home for people who care about the future - financially, environmentally and socially. These core values have enabled us to become a leading FTSE 100 Wealth Management company.

**OPERATIONS COORDINATOR - Part Time - 21 hours per week**

**Location: Solihull or Bristol / Hybrid**

**This is a job share role, you will be required to work ideally Wednesday, Thursday, Friday with Wednesday in the office and the other 2 days at home.**

The key objective of this role is to support the Field Optimisation Team with responsibility for collating and distributing the communication packs, agreed plans and budget position monitoring.

As a job share position, the role is mainly administration focused but has the scope to become involved in the project cycle process and Salesforce efficiency improvements.

**What you’ll be doing**:

- Managing Change Request reporting for Field Optimisation Team.
- Arranging meetings / workshops where appropriate.
- Agenda preparation, taking minutes at meetings and following up on actions.
- Liaising with team and 3rd parties assisting with helping to resolve queries and issues re reporting clarity.
- Developing clear communication channels with colleagues within the project teams, Field Management Team and wider SJP colleagues

**We are looking for someone who has**:

- Project Support experience would be an advantage but is not essential.
- Excellent communication both written and verbal and the ability to build strong working relationships at all levels.
- Ability to multi-task, work to deadlines and flexibility to adapt to changing business needs.
- Influencing skills, ability to manage upwards and challenge appropriately

**Flexible Working**

We understand that employees work best in different ways, at different times and in different environments. We value all of our employees and appreciate that everyone is unique, and at one of many stages within their career. Recognising this, we have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours. Our people are encouraged to work in a flexible way that suits their lifestyle where it can be accommodated, so please ask the question and start a conversation

**Why work for us?**

**Our Rewards**

In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefits package including:

- Non-Contributory Pension - 10% (increasing with length of service) with further pension matching
- Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.*
- Best in class terms and conditions including 6 months paid parental leave.
- Private Medical and Dental Insurance
- 28 days holiday entitlement plus bank holidays (based on full-time equivalent) with the option to buy up to an additional 5 days holiday
- Discretionary bonus scheme dependent on company and personal performance, varied by level
- _Not applicable to fixed term contracts (standard uplift applies in lieu of the protection benefits)_

**Our Culture**

Our culture is the glue that binds us together - It’s one of our biggest assets and one of the biggest reasons for our success. It’s underpinned by core values of doing the right thing, being the best version of ourselves and investing in long term relationships.

We want to embrace diverse backgrounds and experiences to connect with clients, solve problems and innovate. We raise our voice on the things that matter to us and drive change from the front. Contributing to our inclusive culture is vital, ensuring a space for everyone to be their authentic self, no compromises.

In all we do, we consider how our work affects the communities in which we belong. Over 96% of our group employees are involved in supporting our communities through financial education, charitable giving and volunteering. Over 80% of all our employees and Partners donate each month to our Charitable Foundation, which is now the 3rd largest corporate charity in the UK.

**Our Awards**:
We understand it’s important to be proud of the company you work for, that’s why we’re proud to share with you some of our recent awards:

- Wealth Manager of the Year - Growth Investor Awards 2021
- Best Wealth Manager - Shares Awards 2021
- Championing LGBTQ Inclusion - Financial Adviser Diversity in Finance Awards 2020
- Top 75 Employer - Social Mobility Foundation Employer Index 2021

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