Co-ordination Support Officer

**Who are you looking for?**

We are seeking to appoint a _full time/part time_ Co-ordination Support Officer to play a vital role in Adults Social Care providing administrative support to social care professionals. This permanent opportunity offers excellent benefits and you will be fully supported with a comprehensive induction programme and opportunities for further learning.

Working in Adult Social Care is challenging and rewarding, and our Co-ordination Support Officers undertake a vital role.

**What will be expected from me?**

As part of the team you will hold:

- Excellent IT skills including Microsoft Word, Outlook, Excel and the ability to learn new IT systems quickly and input data accurately.
- Knowledge and understanding of administrative processes.
- An excellent telephone manner with good customer service skills.
- Great team working skills with excellent organisational and time management skills.
- Minute taking experience, or a willingness to learn.
- Experience in diary management, planning and organising work for self and others.
- Excellent communication and interpersonal skills.

**This list is not exhaustive and outlines some key responsibilities**
- Support operational teams by dealing with payment queries, liaising with finance departments and care homes where appropriate.
- Provide a range of administrative tasks some of which may include investigating, validating and inputting data, typing, diary management, photocopying, producing correspondence and liaising with relevant individuals.
- To contribute to the maintenance of effective communication systems by both receiving and giving accurate messages/information to all levels of colleagues, partners and members of the public.
- Deal with the administration of a range of financial tasks which are relevant to the grade of the post, this may include processing and ordering goods and services, processing invoices for payment, dealing with petty cash, completing pricing matrix, following relevant policies and procedures.
- To arrange meetings, reviews and conferences including room bookings, agenda and documents preparation, attend meetings and produce minutes within required timescales and circulate approved minutes.

**Essential requirements**:

- 4 GCSE at grade “C” or above or equivalent level qualifications or relevant experience in a similar role.
- ICT Qualification such as EDCL, ICT GCSE or equivalent experience.

**What can I expect?**
- 26 or 31 days holiday plus 8 Bank Holidays. (Depending upon length of service)
- Support and access to high-quality training programmes to progress your career to the next level.
- We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
- Access to Wellbeing Coaching if required, Support for Carers, a Sense of Belonging.
- Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
- Local Government Pension Scheme (LGPS).

For further information please contact Annette Russell on 07917232243

Want to Know More?

If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Leanne Swithenbank.

Tel: 01924 307798

**Job Types**: Full-time, Permanent

Pay: £24,294.00-£25,979.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
- Free flu jabs
- Paid volunteer time
- Sick pay
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Hemsworth, West Yorkshire: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: 240011