Sales Support
3 weeks ago
**Sales Support**
**Sheffield**
**£24,000 - £26,000**
You will be reporting directly to the Sales Manager
Focusing on customer experience to enable the team to maximise sales opportunities.
Recognise the importance of the systems, procedures, and rules, ensuring compliance.
Maintaining the confidentiality of the business information
**Duties required.**:
- Receive, input and follow up of quotes, process sales orders - as required.
- Arrange shipping logistics for Engineering sales in a timely manner and input associated invoicing.
- Obtain feedback on lost enquiries to improve our performance and offering - as required.
- Ensure customers are aware of manufacturing progress and issues are dealt with.
- Prepare and issue Engineering progress reports to customers.
- Plan and make arrangements for Sales trips, Shows and Exhibitions as required.
- Identify and assist in removing barriers to Sales.
- Improve customer experience.
- Collecting customer feedback and market research
- Compile and report sales figures
- Ensure awareness of the key features of the business offering - Products, USP
- Maintain CRM and data files/records as required for future reference.
- Maintain Price Lists within a Pricing Strategy
**Experience required.**:
- Previously sales/customer service experience
- Excellent communication skills
- Administration experience including using a CRM system.
- Computer Literate
Sales & Marketing is a specialist division here at Venatu Recruitment Group. If you're currently seeking a change in your career and feel you match the desired criteria, please do get in touch and we would be happy to discuss the role with you in further detail.
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