Head of Repairs and Maintenance

1 week ago


Great Yarmouth, United Kingdom Great Yarmouth Borough Council Full time

**Location**: Hybrid
**Hours**: Full-time, 37 hours/week (flexible)
**Reports to**: Executive Director of Property & Housing Assets
**Team Size**: 70 staff, including 2 direct reports

Are you a visionary leader with a passion for property maintenance? Do you thrive on delivering top-notch, customer-focused services? If so, we want you to lead our dynamic Repairs Service team.

**Your Mission**: You'll be the operational and strategic powerhouse behind our Council's Repairs Service. You'll oversee repairs and maintenance for 5,700 Council homes and the Council’s corporate property folio, ensuring a high-quality, value for money service.

Interviews will be held on: Monday 22nd July 2024 and Thursday 25th July 2024

**What You'll Do**:

- **Lead with Impact**: Guide a diverse team of 70, fostering a culture of excellence and high performance.
- **Drive Success**: Deliver approximately £8 million of annual works, ensuring top-tier service and customer satisfaction.
- **Innovate & Improve**: Identify opportunities to grow and enhance our services, benchmarking against the best in the industry.
- **Collaborate & Communicate**: Work closely with the Housing function and Corporate Management Team to align with our Asset Management Strategy and Corporate Plan.
- **Ensure Excellence**: Maintain robust policies, governance, and safety compliance, backed by state-of-the-art IT systems.

**Your Skills & Experience**:

- Proven success in senior management within a multi-disciplinary property maintenance team, ideally in Local Government or housing associations.
- Expertise in managing large teams and subcontractors, with a focus on performance and change management.
- Strong political awareness and the ability to translate strategic direction into action.
- Inspirational leadership with excellent communication, negotiation, and analytical skills.

**Why Join Us?**
- **Hybrid Working**: Enjoy the flexibility of working both remotely and on-site.
- **Make a Difference**: Play a pivotal role in shaping and delivering high-quality services for our community.
- **Professional Growth**: Benefit from continuous professional development opportunities.

Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the way in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough.

We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been more focused.

We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.

As part of our recruitment process, all applicants will be required to evidence that Right to Work in the UK.

Please note that the Council is not a licensed sponsor.

To undertake Right to Work checks, you will be required to share your details with our third party provider, Credence.

Some roles require a Disclosure and Barring Service (DBS) check, where this is required, it will be clearly stated in the advert, along with the Job Description and Person Specification. Please note, where a job advert indicates that a DBS check will be undertaken, you will be required to share your details with our third party provider, Credence.

**Job Types**: Full-time, Permanent

Pay: £67,293.00-£72,056.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Sick pay

Schedule:

- Flexitime
- Monday to Friday

Work Location: In person


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