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Part Time Customer Service Advisor

4 months ago

Middlesbrough, United Kingdom Charles Clinkard Full time

**Part Time Customer Services Advisor**

We are looking for a Part Time Customer Services Advisor to join our busy e-Commerce and Fulfilment team at our Head Office in Cannon Park, Middlesbrough. The role requires someone who can work weekends on a regular basis along with days during the week.

Successful applicants will have the opportunity to gain valuable experience in our e-Commerce team, working on our online customer services team.

It’s a diverse role and full training will be provided.
- Dealing with our Live Chat
- Supporting our Amazon, eBay and other platforms
- Processing customer returns and exchanges
- Processing customer payments

**Who are we looking for?**

As this is largely a customer service role, we are looking for someone who is very confident talking to customers on the phone - handling queries professionally and to the high standard our customers expect.

We’re a busy team so we’re looking for a team player who is reliable, hardworking and willing to get involved in the various tasks our team undertake.

The varied nature of the role will need someone who can multi-task and remain calm under pressure

Charles Clinkard has been a family run business since 1924 and we are looking forward to adding a new member to our team. If the above describes you, and you think this role is something you would be interested in, please get in touch.

This is a permanent position of 22.5 hours over 3 days per week.

**Job Type**: Part-time
Part-time hours: 22.50 per week

**Salary**: Up to £11.00 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Middlesbrough: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: Customer Service Advisor