Account Manger

3 weeks ago

London, United Kingdom NCS Ltd Full time

This is an excellent opportunity to join the UK’s largest independent provider of private and bespoke swimming tuition. Your role in a nutshell is to book in new students/ help with renewals each term.

The renowned swimming tuition techniques sell themselves however with your support we can help teach more kids and adults to swim better. Help rebook swimmers in each term and get paid extra for doing so.

**Location**: Queens Park Area, London
**Nearest Tube**: Queens Park
**Salary**: 30,000-£35,000 OTE
(£22,000 - £24,000 Basic + you will receive commission on all new bookings, you can expect a gross salary of £30,000-£35,000 based on current performance levels.)

**Job overview**:

- To be the direct point of contact for all customers enquiring about all programs and lessons.
- Provide exceptional customer service to both prospective and current customers.
- Generate new sales bookings through proactive outbound calling via databases, new leads, waiting lists, prospects and all other necessary lead sources.
- Manage a prospect database of incoming leads from initial enquiry to sale, responsible for conducting needs analysis, booking trials, following up within set SLA’s, pitching and objection handling, payment processing and after-sale follow up.
- Work independently and as part of a team towards common goals and drive student growth across all of our venues.

**Business context**:

- Support Programs /Student participation and proactively market for maximum attendance at each venue.
- To promote and book taster sessions and work very closely with marketing department to create outreach campaigns to drive new leads.
- Support retention, sales & marketing campaign initiatives within the agreed follow up the timeframe.
- Meet Daily/weekly/Monthly KPIs set by company
- Work closely with operations/customer service teams to stay current with any changes or opportunities within the business

As well as an opportunity to work within a close knit Head office Benefits include discounted swimming tuition.

**Interested?**

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Referral programme
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Ability to commute/relocate:

- Queens Park london: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: Account Manger

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