Head Housekeeper

3 months ago


Dundee, United Kingdom Casa Fresa Accommodation Full time

**Responsibilities**:_
- Assist the management team with organisation and operation of Casa Fresa accommodation. Supervise, organise and support a team of housekeepers, providing guidance, training, and feedback to ensure the highest quality of service.
- Participate in cleaning duties alongside the team, demonstrating proper techniques, efficiency, and attention to detail. - Coordinate and prioritise cleaning schedules, ensuring timely completion of tasks and efficient use of resources.
- Conduct regular inspections and quality checks to maintain high standards of cleanliness and identify areas for improvement.
- Address customer inquiries, concerns, and requests promptly and professionally, ensuring a high level of customer satisfaction.
- Assist in the recruitment, onboarding, and training of new housekeeping staff.
- Monitor and manage inventory levels of cleaning supplies and equipment, ensuring availability and proper usage.
- Collaborate with the management team to implement and enforce health and safety protocols and practices.
- Assist in the implementation of operational improvements and efficiencies to optimise service delivery and customer experience.
- Support the the management team in administrative tasks, such as scheduling, record-keeping, and reporting.
- Maintain effective communication and teamwork with the management team and the housekeeping team.
- Act as a role model for the team, promoting a positive work environment, professionalism, and a strong work ethic.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £15,500.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Overtime
- Weekend availability

**Experience**:

- housekeeping: 3 years (required)

Shift availability:

- Day shift (required)

Work Location: In person



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