Web and Cms Analyst

4 weeks ago

London, United Kingdom Arc IT Recruitment Full time

Web and CMS Analyst
£25K-£35K Plus Excellent Benefits
City of London/ Hybrid working

Web and CMS Analyst is sought by a leading global financial services organisation based in the heart of the city/ hybrid working. Within this role you will help to maintain the organisation’s large suite of websites - managing the service desk and co-ordinatingbusiness-as-usual bug fixes and tasks, working closely with the Digital Site Manager and supporting them in their day-to-day activities and tasks. The role requires excellent communication and proven digital HTML and CMS skills, as well as a technical understandingof end-to-end web product delivery. This is a great opportunity to join a fun and friendly team with great opportunities for long term career growth.

**Duties & responsibilities**:

- Manage the ServiceNow ticket system for business requests and changes
- Investigate & analyse site issues, bugs and general change requests
- Complete 'business as usual’ site changes as per user requests using our Drupal CMS
- Brief the development team of any code fixes for bugs and issues
- Communicate with the business stakeholders who raise the requests and manage expectations
- Manage workload via Azure Boards
- Test bug fixes and web site changes prior to production
- Assure that all user input is validated before committing changes
- Ensure all changes are within brand guidelines

**Key Skills & Experience**:

- Minimum 2 years’ experience in a similar role
- Experience working with a Content Management System
- An understanding of editing HTML and the ability to inspect and diagnose webpage problems via digital tools
- Experience in digital content creation & management
- Experience in image and video editing software such as Adobe Marketing Cloud
- On-page SEO experience
- Experience with analytics tools (e.g. Google Analytics) - interpreting, analysing, reporting and using data for decision-making
- Desire to innovate, develop skills and be curious about new digital trends, technology, and the opportunities they may present.

For a full consultation, send your CV to ARC IT Recruitment.

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