CMS Manager

2 weeks ago

London, United Kingdom Global Resourcing Full time
Job Description

We are we are working with a leading development and training organisation to find an excellent CMS Specialist.

As the CMS specialist, you'll be the go-to expert for Content Management Systems, managing daily operations, boosting user engagement, and guiding ongoing CMS development. Your emphasis on user-centric design ensures our systems evolve to meet organisational and stakeholder needs.

Responsibilities:

  • Manage day-to-day administration of CMS platforms
  • Lead technical projects and support continuous development initiatives
  • Assist with the maintenance and development of CMS integrations
  • Analyse user journeys and recommend evidence-based improvements
  • Drive user engagement through training and support materials
  • Review and deliver continuous training to staff on CMS usage and adoption
  • Develop and maintain standard operating procedures for CMS management
  • Ensure compliance with data protection legislation
  • Provide technical support and manage relationships with CMS suppliers
  • Support team members in CMS knowledge and understanding
  • Collaborate on other projects within the DDaT team as needed

Person Specification: Essential Skills:

  • Highly organised with excellent planning skills
  • Strong IT skills, particularly in Microsoft Office
  • Solution-oriented with strong communication skills
  • Experience with CMS administration and user management (Umbraco, Wordpress, Drupal and experience of bespoke solutions)
  • Good understanding of digital platform maintenance principles
  • Ability to gather and understand business and user needs
  • Experience in planning and delivering training sessions
  • Proficiency in writing technical and process documentation
  • Analytical skills for web analytics data interpretation
  • Understanding of GDPR and data protection principles
  • Experience in a digital development environment
  • Supportive of a learning organisation culture
  • Demonstrates a knowledge and commitment to Equality, Diversity, and Inclusion

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